Customer Service Liaison

6 days ago


South Benfleet, Essex, United Kingdom USP College Full time

About Storm Fitness & Leisure:

We are a leading college in Essex, dedicated to providing exceptional educational experiences. Our state-of-the-art facilities and cutting-edge technology make us an ideal place for individuals to develop their skills and knowledge.

As a Casual Receptionist/Supervisor, you will play a vital role in ensuring the smooth operation of our front desk. Your primary responsibilities will include managing bookings, handling customer inquiries, and performing reception duties.

You will be the first point of contact for visitors, students, and staff, requiring excellent communication and interpersonal skills. A confident and professional approach is essential in dealing with diverse individuals and situations.

To succeed in this role, you must possess a strong ability to work accurately, efficiently, and effectively under pressure. You will also be required to maintain confidentiality and handle sensitive information with discretion.

The successful candidate will have a proven track record of delivering excellent customer service, with a focus on building strong relationships and resolving issues promptly. Experience in a supervisory or leadership role is advantageous but not necessary.

We offer a competitive salary of £25,000 per annum, reflecting your significant contributions to our team. In addition, you will receive an attractive benefits package, including annual leave, pension provision, and opportunities for professional development.

Key Requirements:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Able to work accurately and efficiently under pressure
  • Experience in customer-facing roles, preferably in education or healthcare
  • Proven ability to work as part of a team and contribute to a positive work environment

Why Choose USP College?

We pride ourselves on being a dynamic and supportive employer, committed to fostering a culture of excellence and innovation. As a member of our team, you will enjoy a range of benefits, including flexible working arrangements, employee assistance programs, and opportunities for growth and development.

Our commitment to equality, diversity, and inclusion ensures that everyone feels valued, respected, and supported. We strive to create a workplace where individuals can thrive, grow, and reach their full potential.



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