Customer Service Specialist

1 day ago


Leeds, Leeds, United Kingdom Finning International Inc. Full time

Exciting opportunity for a skilled Customer Service Specialist to join our Component Rebuild team as a Field Service Engineer. With Finning International Inc., you will be part of a global organisation delivering unrivalled service for over 80 years.

About the Role

We are looking for an experienced engineer with a strong focus on customer satisfaction and in-depth knowledge of plant equipment. As a Field Service Engineer, you will respond to customer field repair and service requests, working on specific machine components such as transmission, engine, axles, differentials, final drive and torque. You will need to have outstanding customer focus, excellent communication skills, and the ability to work in high-pressured situations to tight deadlines.

The ideal candidate will have formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience. Experience of a variety of gas and diesel engines, generators both LV and HV is also essential. A valid LDV driving licence is required.

We offer a competitive salary of £40,000 - £60,000 per annum, depending on experience, plus benefits including 25 days holiday, annual bonus, tool allowance, healthcare benefits, company share scheme, pension, refer a friend bonus, employee reward platform, life insurance, laptop and phone, van, and industry-leading CAT product training.



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