Rail Replacement Operations Manager
4 weeks ago
We are seeking a highly motivated and organized individual to join our team as a Rail Replacement Operations Manager. This role will involve managing and monitoring pre-planned rail replacement services, sourcing emergency vehicles, and providing administrative support.
Responsibilities:- Manage and monitor 24/7 rail replacement services, ensuring seamless operations and efficient communication with clients.
- Source and arrange for emergency vehicles as needed, working closely with internal and external suppliers.
- Provide high-quality customer-focused responses, ensuring timely resolution of issues.
- Monitor and report on the activities of coordinators, identifying areas for improvement and implementing changes as necessary.
- Log all actions and events to maintain an accurate audit trail, facilitating effective decision-making.
- Support the Operations Delivery Manager in delivering work at competitive and profitable prices, while maintaining high standards of quality and customer satisfaction.
- Foster strong relationships with internal and external stakeholders, including colleagues, suppliers, and clients.
This is a challenging yet rewarding role that requires excellent organizational, communication, and problem-solving skills. If you have experience in logistics or passenger transport, particularly in a shift-working environment, we would like to hear from you.
The Ideal Candidate:- A self-motivated and proactive individual with a passion for delivering high-quality results.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with colleagues and stakeholders.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
In return for your hard work and dedication, we offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development.
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Rail Replacement Services Manager
3 weeks ago
London, Greater London, United Kingdom Stagecoach Group plc Full timeAbout UsAt Stagecoach Rail Replacement East Ltd, we pride ourselves on delivering exceptional rail replacement services.We're looking for innovative individuals to join our team and contribute to our mission of providing top-notch services.
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