Reviews Administrator Position

4 weeks ago


Hungerford, West Berkshire, United Kingdom Tomorrow's Guides Full time
Job Overview

A fantastic opportunity has arisen for a skilled Reviews Administrator to join Tomorrow's Guides, a highly successful technology business based in the UK. Our company publishes industry-leading websites that attract over 20 million visitors annually, featuring over 600,000 verified reviews.

About the Role

The Reviews Administrator will play a pivotal role in ensuring authentic reviews are added to our websites through thorough validation checks and accurate processing and publishing. This position requires strong communication skills and collaboration with various departments within the company. The day-to-day duties of the Reviews Administrator are varied and include processing reviews, answering review queries, and executing administrative tasks.

Key Responsibilities
  • Process review cards and online reviews
  • Process review responses and email administration
  • Liaise with clients and reviewers over the telephone
  • Resolve queries generated by email or telephone
  • Guillotine and sort review cards received
Requirements and Skills

The ideal candidate will possess outstanding attention to detail, excellent communication skills, and a high level of computer literacy, particularly with Microsoft Office. The candidate should be professional, confident, and sympathetic when interacting with others.

What We Offer
  • Salary circa £24,000 depending on experience
  • £4,000 per annum discretionary company bonus scheme
  • 25 days holiday
  • 6% employer pension contribution
  • Access to free perks and discounts through Perkbox
  • Long Service Awards
  • Company and Team nights out


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