Reviews Administrator

4 weeks ago

Hungerford, United Kingdom Tomorrow's Guides Full time
Job Description

A fantastic opportunity for a Reviews Administrator to join Tomorrow’s Guides based in Hungerford. Tomorrow’s Guides is a highly successful technology business, publishing industry-leading websites carehome.co.uk, homecare.co.uk, and daynurseries.co.uk. Combined, these sites achieve over 20 million visitors a year and have over 600,000 verified reviews. Having achieved fantastic growth for several years, we have exciting plans to grow substantially in the coming years by connecting care seekers to care providers.

About this role:
Reporting to the Reviews Manager, the Reviews Administrator plays a pivotal role in ensuring that authentic reviews are added to our websites by performing validation checks and then accurately processing and publishing them. This role requires strong communication skills with clients and collaboration with many other departments within the company. The day-to-day duties of the Reviews Administrator are varied and include processing reviews, answering review queries, and ensuring the thorough execution of all administrative duties typically expected of this role.

This is a full-time role with the option of hybrid working of 3 days in the office and 2 days working from home (laptop and work equipment supplied). It is important that the candidate lives within commutable range of Hungerford.

About The Role

Key Responsibilities:

  • Processing review cards

  • Processing online reviews

  • Processing review responses

  • Email administration

  • Liaising with clients and reviewers over the telephone

  • Resolving any queries generated either by email or telephone

  • Guillotining and sorting review cards received

The Ideal Candidate:

  • Will have outstanding attention to detail and be a great communicator

  • Will have an excellent level of computer literacy with knowledge and experience of Microsoft Office

  • Be professional, confident, diplomatic, and sympathetic when liaising with others

  • Possess a desire to improve processes and be part of a successful reviews team

Salary and Benefits:

  • Salary circa £24,000 depending on experience

  • £4,000 per annum discretionary company bonus scheme

  • 25 days holiday

  • 6% employer pension contribution

  • Access to free perks and discounts through Perkbox

  • Long Service Awards

  • Company and Team nights out

Skills Needed

About The Company

We're a fun and friendly company to work for.

We are a uniquely friendly and sociable organisation with a tremendous level of cross-departmental support. The direction of the company is open and transparent to all employees and there is a huge sense of working together to achieve a common goal. We are growing at a fast pace and developing at an equal speed and have surpassed some incredible goals over the last few years. 

Company Culture

Our recently renovated offices in Hungerford, West Berkshire, are open-plan with a real collaborative feel.

Desired Criteria

Required Criteria

Closing DateMonday 4th November, 2024

  • Reviews Administrator Position

    4 weeks ago

    Hungerford, West Berkshire, United Kingdom Tomorrow's Guides Full time

    Job OverviewA fantastic opportunity has arisen for a skilled Reviews Administrator to join Tomorrow's Guides, a highly successful technology business based in the UK. Our company publishes industry-leading websites that attract over 20 million visitors annually, featuring over 600,000 verified reviews.About the RoleThe Reviews Administrator will play a...

  • Warranty Administrator

    5 months ago

    Hungerford, United Kingdom Dick Lovett Full time

    BMW Hungerford are looking for an experienced Warranty Administrator to join the team and support the daily function of the Service department. This is an administration role with a difference as you will be working with a busy and successful workshop to ensure that all administration is dealt with quickly, efficiently, accurately and proactively. If you...

  • Commercial Administrator

    6 months ago

    Hungerford, United Kingdom McCormack Partners Ltd Full time

    **Commercial Administrator** **Hungerford** **Salary: £25,000 - £30,000 (depending on experience)** **Company**: Our client is a leading building contractor specialising in the housing and education sector and has a history of delivering high-quality projects ranging from specialist refurbishment, roof replacements, traditional construction, internal &...

  • Receptionist/Administrator

    1 month ago

    Hungerford, United Kingdom CV-Library Full time

    Receptionist/Administrator Temp – Perm Monday – Friday – 09.00 – 17.30pm Hungerford Salary is dependent on experience Our client is keen to recruit an experienced Receptionist/Administrator to join their team Responsibilities and Tasks: * Answer the main reception phone and direct calls across the site. * Maintain the main...

  • Receptionist/Administrator

    1 month ago

    Hungerford, United Kingdom CV-Library Full time

    Receptionist/Administrator Permanent Monday – Friday – 09.00 – 17.30pm Hungerford Salary is dependent on experience Our client is keen to recruit an experienced Receptionist/Administrator to join their team Responsibilities and Tasks: * Answer the main reception phone and direct calls across the site. * Maintain the main...

  • Administrative Support Officer

    3 weeks ago

    Hungerford, West Berkshire, United Kingdom Purely Recruitment Solutions Full time

    Job DescriptionWe are seeking a skilled and experienced Receptionist/Administrator to join our team at Purely Recruitment Solutions.Key ResponsibilitiesProvide exceptional customer service and answer incoming calls, directing them to the relevant team members.Maintain a clean and organized reception area, reporting any issues to the management.Greet visitors...

  • Business Apprentice

    5 months ago

    Hungerford, United Kingdom Tomorrow's Guides Full time

    A fantastic opportunity for a Business Administrator Apprentice to join Tomorrow’s Guides based in Hungerford. You will work towards your Business Administration - Level 3 qualification. Based mainly within our Sales team, the apprentice will also have the opportunity to spend a month - 6 weeks in various departments across the business (HR, Finance,...

  • HR Advisor

    1 month ago

    Hungerford, United Kingdom CV-Library Full time

    HR Advisor  £40,000 - £42,000 P/A Hungerford Full time | Permanent | Monday to Friday  Are you CIPD level 5 or above qualified? Attega Group is currently partnering with our client in recruiting an HR Advisor to join the team. The main purpose of this role is to support the Head of HR with HR initiatives, guidance and...

  • Quantity Surveyor

    2 months ago

    Hungerford, United Kingdom CV-Library Full time

    Our client is a rapidly growing contractor with key long term clients with new build and refurbishment/maintenance works. The role will require the quantity surveyor to manage the commercial resources of the various projects to maximise cash flow and margin. The candidate will also be expected to support the project team with commercial and contractual...

  • HR Advisor

    3 weeks ago

    Hungerford, United Kingdom CV-Library Full time

    Our client, a leading global event services company, is seeking an experienced Generalist HR Advisor. In this standalone, 360-degree role, you will be the primary HR contact for employees and line managers, offering guidance and support on a wide range of people management practices. Supporting three divisions, approx. 120 employees, you will also assist the...

  • HR Advisor

    23 hours ago

    Hungerford, United Kingdom Kameo Recruitment Ltd Full time

    Our client, a leading global event services company, is seeking an experienced Generalist HR Advisor. In this standalone, 360-degree role, you will be the primary HR contact for employees and line managers, offering guidance and support on a wide range of people management practices. Supporting three divisions, approx. 120 employees, you will also assist the...

  • HR Advisor

    1 week ago

    Hungerford, United Kingdom Kameo Recruitment Ltd Full time

    Our client, a leading global event services company, is seeking an experienced Generalist HR Advisor. In this standalone, 360-degree role, you will be the primary HR contact for employees and line managers, offering guidance and support on a wide range of people management practices. Supporting three divisions, approx. 120 employees, you will also assist the...

  • Quantity Surveyor

    2 months ago

    Hungerford, United Kingdom FBR Construction Recruitment Full time

    Our client is a rapidly growing contractor with key long term clients with new build and refurbishment/maintenance works.The role will require the quantity surveyor to manage the commercial resources of the various projects to maximise cash flow and margin. The candidate will also be expected to support the project team with commercial and contractual...

  • Commercial Project Manager

    3 weeks ago

    Hungerford, West Berkshire, United Kingdom FBR Construction Recruitment Full time

    Job Title: Experienced Quantity Surveyor - New Build and RefurbishmentOur client, a rapidly growing contractor, is seeking an experienced Quantity Surveyor to manage the commercial resources of various projects, maximising cash flow and margin. The successful candidate will support the project team with commercial and contractual expertise, assessing,...

  • Human Resources Generalist

    2 weeks ago

    Hungerford, West Berkshire, United Kingdom Kameo Recruitment Ltd Full time

    We are seeking an experienced HR Advisor to join our team at a leading global event services company. This standalone, 360-degree role will require you to be the primary HR contact for employees and line managers, providing guidance and support on a wide range of people management practices.The successful candidate will have solid HR experience in a...