Netcompany Service Desk Technician

1 week ago


Leeds, Leeds, United Kingdom Netcompany Full time

Job Description

">

As a Netcompany Service Desk Technician, you will play a crucial role in delivering exceptional customer support and resolving complex technical issues. You will work closely with our cross-functional teams to ensure seamless issue resolution and develop detailed knowledge of our company systems and processes.

">

About the Job

">

This role requires excellent communication and problem-solving skills, as well as strong analytical and logical thinking abilities. If you have a passion for helping others and staying up-to-date with emerging technologies and industry trends, this could be the perfect opportunity for you.

">

Key Responsibilities

">
  • ">
  • Respond to customer inquiries and resolve technical issues efficiently">
  • Collaborate with cross-functional teams to ensure effective issue resolution">
  • Develop and maintain detailed knowledge of company systems and processes">
  • Stay up-to-date with emerging technologies and industry trends">
">

Requirements

">
  • ">
  • Demonstrated experience in help desk or IT support environments">
  • Excellent communication and problem-solving skills">
  • Strong analytical and logical thinking abilities">
  • Familiarity with ITIL and Service Management principles">
  • Possession of relevant IT education or certifications">
">

What We Offer

">
  • ">
  • Competitive salary: £42,000 - £52,000 per annum (dependent on experience)">
  • Generous holiday package (25 days plus bank holidays)">
  • Private medical healthcare via Vitality">
  • Pension contribution and life assurance">
  • Professional certifications supported through learning and development programs">
  • Access to Employee Resource Groups and networking opportunities">


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Role Description">We are seeking an experienced Help Desk Specialist to join our team at Netcompany. This role involves providing exceptional customer support, troubleshooting complex technical issues, and collaborating with internal stakeholders to ensure seamless issue resolution.">About the Team">You will be part of our dynamic Intelligent Service Desk...


  • Leeds, Leeds, United Kingdom Netcompany UK Limited Full time

    Job OverviewWe are seeking an experienced Service Delivery Manager to join our team at Netcompany UK Limited. As a key member of our Service Management Practice, you will be responsible for driving forward our delivery capability and delivering optimum solutions to our clients.About the RoleThis is an exciting opportunity to work with a leading provider of...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    **Company Overview**Netcompany is a leading digital challenger in Europe, disrupting the marketplace and revolutionizing the way businesses operate.We offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, designed to meet diverse business needs.


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Company OverviewNetcompany is a leading IT company operating across public and private sectors, offering a comprehensive range of services from product design and engineering to digital strategy, data services & management, cloud migration, program delivery, and service operations.The company has expanded globally, with offices in the UK, Denmark, Norway,...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Company Overview">Netcompany is a leading digital challenger in Europe, providing a comprehensive range of services from application development and cloud migration to program delivery and service operations. With a strong presence in both public and private sectors, we offer diverse business solutions.">Job Summary">We are seeking a skilled IT Support...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    About NetcompanyNetcompany is a leading IT company that operates across public and private sectors. With a strong presence in Europe, the UK, Denmark, Norway, Poland, Holland, and Vietnam, we offer a wide range of services including product design, engineering, digital strategy, data services, and cloud migration.About the JobWe are seeking an experienced...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Company Overview">We are Netcompany, a leading digital challenger in Europe.Our vision is to be the forefront of technology innovation and revolutionize the way businesses operate.We offer a comprehensive range of services from application development and cloud migration to program delivery and service operations.Job Description">Major Incident/Problem...


  • Leeds, Leeds, United Kingdom Netcompany UK Full time

    Company OverviewNetcompany UK is a leading digital challenger in Europe, leveraging technological innovations to foster societal transformation.We were awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees Choice Awards for 2024.Our comprehensive range of services includes product design and engineering, digital...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Netcompany is seeking a talented Major Incident/Problem Manager to drive forward our delivery capability and deliver optimum solutions to clients.The successful candidate will have considerable experience working with the ITIL Service Lifecycles in an ITIL-based Service Management environment and hold ITIL Foundation V4 or equivalent experience.The role...


  • Leeds, Leeds, United Kingdom Netcompany UK Limited Full time

    Netcompany UK Limited is committed to fostering a culture of innovation and excellence. As a Technology Innovation Leader, you will play a key role in shaping our technology strategy and driving business growth through innovative solutions.About the CompanyWith over 10 years of experience in the IT industry, Netcompany UK Limited has established itself as a...

  • IT Support Specialist

    4 weeks ago


    Leeds, Leeds, United Kingdom Netcompany UK Limited Full time

    **Company Overview**Netcompany UK Limited is a leading provider of IT services, known for its entrepreneurial spirit and commitment to innovation. With a strong presence in the UK and beyond, we offer a unique opportunity for talented individuals to join our team.


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Job Title: Major Incident/Problem Manager We are seeking a skilled Major Incident/Problem Manager to join our team at Netcompany.The role is responsible for ensuring SLA/KPI targets are achieved and the contracted scope of services is delivered efficiently within an ITIL framework.As a Major Incident/Problem Manager, you will maintain highly effective...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    About the JobWe are looking for a Service Desk Technician to join our team in Leeds. As an IT Support Specialist, you will be responsible for providing technical support to internal end-users and external customers during agreed working hours on a rota basis.Key ResponsibilitiesProvision of technical support to all internal end-users and external customers...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Job Title: Corporate Security LeadEstimated salary: £65,000 - £85,000 per annum.About UsNetcompany is a leading provider of innovative digital solutions that empower societies, companies, and institutions to take control of their processes and data. We operate across both public and private sectors, offering a comprehensive range of services from product...


  • Leeds, Leeds, United Kingdom Netcompany Full time

    Job Title: Security Operations ManagerEstimated salary: £60,000 - £80,000 per annum.Company OverviewNetcompany is a leading provider of innovative digital solutions that empower societies, companies, and institutions to take control of their processes and data. With a strong presence in both public and private sectors, we offer a comprehensive range of...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Are you an IT professional looking for a new challenge? Interface Recruitment UK is currently seeking a skilled IT Service Desk Technician to join their team in Leeds.About the RoleThis role is ideal for someone who has experience in supporting desktops, laptops, and printers, as well as knowledge of Microsoft Windows desktop operating systems and Microsoft...

  • Help Desk Analyst

    4 weeks ago


    Leeds, Leeds, United Kingdom Netcompany UK Limited Full time

    We are seeking an experienced IT Support Specialist to join our Intelligent Service Desk team. As a key member of our 24/7 support operation, you will be responsible for providing first- and second-level support for large critical systems.


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    About the RoleWe are looking for an experienced National IT Service Desk Technician to join our team in Leeds. The successful candidate will work on a full-time basis, providing national 1st line IT support, IT documentation, and IT purchasing/contract management.This role involves delivering exceptional customer service, logging IT support tickets, and...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    We are seeking a Help Desk Technician to join our fast-paced, growing organisation. As an IT Support Technician, you will play a vital role in ensuring the smooth operation of our IT systems and processes, providing 1st and 2nd line IT support and managing IT systems to optimise performance.A competitive salary of £35,000 - £40,000 per annum is offered,...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    About the RoleInterface Recruitment UK is seeking a skilled IT Service Desk Technician to join their team in Leeds. This is a fantastic opportunity for an experienced IT professional to take on a challenging role and make a real impact in a dynamic company.Job DescriptionIn this role, you will be responsible for providing high-level support to clients,...