Service Delivery Manager

13 hours ago


Leeds, Leeds, United Kingdom Netcompany UK Limited Full time
Job Overview

We are seeking an experienced Service Delivery Manager to join our team at Netcompany UK Limited. As a key member of our Service Management Practice, you will be responsible for driving forward our delivery capability and delivering optimum solutions to our clients.

About the Role

This is an exciting opportunity to work with a leading provider of IT services, operating across both public and private sectors. Our Service Delivery offers prospective candidates the opportunity for significant recognition, skills and technology exposure, and career development and training across multiple business areas.

The successful candidate will be responsible for managing and overseeing the incident and request management process, ensuring incidents and service requests are logged, tracked, and resolved within Service Level Agreements (SLA), collaborating with the Service Desk and resolver groups.



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