Business Development Manager
4 days ago
We are seeking a highly motivated and experienced Customer Success Executive to join our team at COREcruitment. This is an exciting opportunity to work with a growing tech company in the food and beverage industry, where you will be responsible for delivering exceptional customer experiences and driving business growth.
About the Role
As a Customer Success Executive, you will be working closely with existing customers to understand their needs, providing tailored solutions, and ensuring seamless onboarding processes. Your primary goal will be to identify opportunities for growth and develop strategic plans to achieve them. You will also collaborate with internal teams to resolve customer issues, maintain accurate documentation, and meet face-to-face with customers.
Key Responsibilities
• Onboard new customers and provide comprehensive training
• Develop and implement customized success plans
• Identify opportunities for upselling and cross-selling
• Collaborate with internal teams to resolve customer issues
• Maintain accurate documentation and records
Requirements
• Previous experience in a customer success or helpdesk role
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• A full UK driving license is essential. Car allowance, performance-related bonus, private health, home broadband, and mobile are provided. The estimated salary for this position is £35,000-£45,000 per annum.
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