Homeless Support Specialist

3 days ago


Thetford, Norfolk, United Kingdom Spider Full time

Supported Housing Officer

A vital role exists for an individual to provide support and guidance to vulnerable individuals in need of accommodation. This position requires a unique blend of empathy, organizational skills, and the ability to work independently.

About the Role:

This Supported Housing Officer will be the first point of contact for residents during night hours, ensuring a safe, secure, and welcoming environment. They will help people who are homeless or at risk of homelessness, and victims of domestic abuse, transitioning into longer-term accommodation and accessing education, employment opportunities, and healthcare.

Main Duties and Responsibilities:

  • Develop and maintain a rapport with residents, providing support and guidance.
  • Ensure the safe and efficient operation of the facility overnight.
  • Adhere to safeguarding policies and promote a safe living environment.
  • Record and manage information accurately using our database systems.
  • Managing the premises and ensuring the swift turnaround of accommodation for new arrivals.

Competitive Salary: £24,570 per annum (£13.50 per hour) with potential review after 6-month probation, plus benefits including company pension, holiday entitlement, and employee benefits package.



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