Homeless Housing Support Specialist

1 day ago


Thetford, Norfolk, United Kingdom Spider Full time

Are you passionate about supporting vulnerable individuals in overcoming homelessness and social exclusion?

About the Role

As a Supported Housing Officer at Spider, you will play a crucial role in providing a safe and secure environment for residents during night hours. Your primary responsibility will be to work independently, ensuring the smooth operation of the facility overnight.

You will be the first point of contact for residents, building a rapport with them and providing support and guidance. This includes helping people who are homeless or at risk of homelessness, as well as victims of domestic abuse.

The key responsibilities of this role include:

  • Developing and maintaining a positive relationship with residents, providing emotional support and guidance.
  • Ensuring the safe and efficient operation of the facility overnight, including managing the premises and facilitating the swift turnaround of accommodation for new arrivals.
  • Recording and managing information accurately using our database systems.

We are looking for an individual with previous experience in supported accommodation, preferably working with vulnerable populations. A qualification in housing, social work, or community work would be desirable. The ideal candidate will have excellent communication skills, empathy, and a genuine passion for making a difference in their community.



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