Global CRM Strategy Manager

1 month ago


London, Greater London, United Kingdom Mason Blake Full time

Mason Blake is a global investment management firm seeking an experienced professional to lead the development and implementation of its global CRM strategy following the launch of its global Salesforce platform.

The successful candidate will report directly to the Head of Business Management and be responsible for managing and developing the firm's global CRM strategy, providing vision, leadership and advancing business and user requirements.

Key responsibilities include working with all business areas to define and agree the CRM platform (Salesforce) strategy, maintaining relationships with senior management in all business areas, developing annual budgets and plans for the support and development of the CRM Platform, and managing a global team of CRM specialists.

We are looking for a candidate with experience in supporting the Distribution (Sales, Client Relations and Marketing) business and driving a CRM strategy throughout the firm. Project management skills and a customer-centric approach are ideal. Extensive knowledge of Salesforce and in-house investment management experience are essential for this role.

Salary

We offer a competitive salary range of £80,000 - £120,000 per annum, depending on experience, plus additional benefits.

About the Role

This is a unique opportunity to join a global investment management firm and contribute to the development of its global CRM strategy. If you have a strong background in CRM strategy, Salesforce implementation, and team management, we encourage you to apply.

Required Skills and Qualifications
  • Proven experience in implementing CRM strategies and managing global teams
  • Extensive knowledge of Salesforce and its capabilities
  • Strong project management skills and ability to deliver results
  • Customer-centric approach and excellent communication skills
  • In-house investment management experience preferred
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure
  • Pension scheme and life insurance
  • Generous holiday allowance and flexible working arrangements
  • Opportunities for career development and growth

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