Guest Experience Specialist

15 hours ago


Brighton, Brighton and Hove, United Kingdom WGC Ltd. Full time

About the Role:

We are seeking an experienced and hardworking individual to join our team as a **Room Attendant** in Brighton.

The successful candidate will have a strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment.

As a **Room Attendant**, you will be responsible for ensuring that our guests' rooms are cleaned and maintained to the highest standard.

This includes cleaning and restocking linens, replenishing guest supplies, and providing excellent customer service.

Working closely with the Head Housekeeper, you will play a key role in delivering exceptional guest experiences.

Your Key Responsibilities:

  1. Cleaning and maintaining guest rooms to the highest standard.
  2. Ensuring that all linens and guest supplies are replenished regularly.
  3. Providing exceptional customer service to ensure a great guest experience.
  4. Reporting any maintenance faults or lost property to the Head Housekeeper.

Our Offer:

  • A competitive salary of £13.75 per hour.
  • Guaranteed hours each week for a stable income.
  • Free access to a Doctor and Legal helpline.
  • Counselling/Wellbeing Support Service.
  • Discounts from top retailers.
  • Training budget of up to £10,000 per year for career progression.


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