Celebration Experience Specialist
3 weeks ago
We're a leading provider of gourmet cakes and desserts, with a passion for delivering exceptional customer experiences. Our team members are the heart of our business, and we're committed to supporting their growth and success.
Job DescriptionAs a Celebration Experience Specialist, you'll play a key role in helping guests create unforgettable celebrations. You'll work closely with customers to understand their needs and preferences, and use your creativity to suggest the perfect cake and decorations for their special occasion.
Responsibilities- Assist guests in selecting the perfect cake and decorations for their celebration.
- Provide exceptional customer service, responding to guests' questions and concerns in a timely and professional manner.
- Collaborate with colleagues to achieve sales targets and improve overall store performance.
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and multitask effectively.
- Familiarity with Point of Sale systems and basic math skills.
- A high school diploma or equivalent required; prior experience in customer service or retail preferred.
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
We offer a range of benefits to support your physical and mental well-being, including health insurance and paid time off. We also believe in investing in our employees' future, with opportunities for advancement and professional growth.
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