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Cloud Software Group Account Technology Strategist
2 months ago
The Account Technology Strategist (ATS) plays a pivotal role in ensuring both Cloud Software Group's and our customers' success. This leader and trusted advisor guides the end-to-end customer journey, developing a technology roadmap to achieve customers' business and IT goals. The ATS identifies opportunities to support value creation and provides technical expertise to support sales execution.
Primary Duties & Responsibilities- Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers.
- Provide technical thought leadership and insights on Citrix products, workspace industry trends, and their relevance to our customers.
- Understand assigned accounts' current use cases, pain-points, and opportunities and the value the solution brings to their business.
- Develop sustainable long-term customer growth strategies.
- Contribute to the broader team's technical mindshare.
- Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
- Maintain a solid understanding of competitive technologies and how to position to 'win.'
- Conduct demonstrations and technical presentations with a focus on Citrix products, remotely or at customer locations/CSG facilities.
- Support complex, multi-product proof of concept solutions for customer evaluations.
- Strong understanding of business processes and their implementation into enterprise applications.
- Excellent strategic thinking talents required to lead and drive long-term customer journeys.
- Strong project management skills to ensure structured collaboration across a virtual team.
- Possesses a high level of specialized sales and product solution knowledge.
- Profound understanding of Citrix's technologies and competitive domains, including DaaS/VDI, Applications Delivery, Hybrid-Multi-Cloud workload, Enterprise Mobility Management, and Enterprise Security.
- Solid understanding of supporting technologies such as Microsoft Azure, Microsoft Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions.
- Bachelor's degree or equivalent experience required.
- 5+ years of Sales Engineering or Consulting experience in high-tech/indirect sales with a record of success in driving workplace technology adoption in large enterprise customers.
- Ability to work in and successfully navigate complex and matrixed organizations.
- Excellent oral and written communications skills, as well as excellent presentation skills.
Citrix and TIBCO recently merged to create Cloud Software Group, one of the world's largest cloud solution providers, serving over 1 million users globally. When you join Cloud Software Group, you're making a difference for real people who rely on our cloud-based products to get work done from anywhere. We value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave, and other protected classifications.
