Strategic Technology Advisor

3 weeks ago


London, Greater London, United Kingdom Cloud Software Group Full time
About Cloud Software Group Account Technology Strategist

The Account Technology Strategist (ATS) is a key player in driving customer success and growth for Cloud Software Group. This role requires a leader and trusted advisor who can guide the end-to-end customer journey and develop strategic technical engagement with customers' business and IT decision makers. The ATS will develop a technology roadmap to achieve customers' business and IT goals, identify opportunities to support value creation, and provide technical expertise to support sales execution.

Primary Responsibilities
  • Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers.
  • Provide technical thought leadership and insights on Citrix products, workspace industry trends, and their relevance to customers.
  • Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle by conducting demonstrations and technical presentations, and supporting complex, multi-product proof of concept solutions for customer evaluations.
  • Accountable for driving the adoption and consumption of CSG products by working with internal stakeholders to formalize and deliver a strategic customer technology roadmap.
Experience and Skills
  • Strong understanding of business processes and their implementation into enterprise applications.
  • Excellent strategic thinking talents required to lead and drive long-term customer journeys.
  • Strong project management skills to ensure structured collaboration across a virtual team.
  • Possesses a high level of specialized sales and product solution knowledge.
  • Profound understanding of Citrix's technologies and competitive domains, including DaaS / VDI, Applications Delivery, Hybrid-Multi-Cloud workload, Enterprise Mobility Management, and Enterprise Security.
Role Requirements
  • Bachelor's degree or equivalent experience required.
  • 5+ years of Sales Engineering or Consulting experience in high-tech / indirect sales with a record of success in driving workplace technology adoption in large enterprise customers.
  • Ability to work in and successfully navigate complex and matrixed organizations.
Physical Demands / Work Environment
  • Ability to travel within assigned territory approximately 40% of the time.



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