Customer Experience Director
2 days ago
We are seeking a dedicated Customer Experience Director to lead our retail team at No7 Beauty Company. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Develop and implement sales strategies to drive growth and exceed customer expectations.
- Lead and motivate a high-performing team to achieve sales targets and provide exceptional customer service.
- Maintain a deep understanding of customer needs and preferences to deliver tailored product recommendations.
- Foster a positive working environment by promoting teamwork, open communication, and continuous learning.
- Serve as a role model for the No7 brand and values.
Requirements:
- A genuine passion for beauty products and the No7 brand.
- Proven leadership experience in retail or a related field, with a focus on team motivation and performance improvement.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Estimated Salary: £42,000 - £55,000 per annum, based on location and experience.
What We OfferNo7 Beauty Company offers a competitive salary and benefits package, including:
- A generous employee discount on our own brands and partner businesses.
- Holiday entitlement that increases with length of service.
- Discretionary annual bonus scheme.
- Retirement savings plan.
We are committed to supporting our employees' personal and professional growth, providing opportunities for development and career advancement within the company.
-
Customer Experience Director
4 weeks ago
Liverpool, Liverpool, United Kingdom Nestlé SA Full timeDirector of Retail£55,000 per annum + performance-related bonus.About the JobThis is an exciting opportunity to join our team as a Retail Director and lead our boutique in Liverpool to success. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work...
-
Customer Experience Director
4 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeAbout the Role:">We are seeking an exceptional Customer Experience Director to join our team at Crowne Plaza Liverpool John Lennon Airport.">The ideal candidate will be a seasoned hospitality professional with a proven track record of delivering exceptional customer experiences and driving sales growth.">Main Responsibilities:">Develop and implement...
-
Shopper Experience Director
13 hours ago
Liverpool, Liverpool, United Kingdom The Advocate Group Full timeAbout the Role: The Advocate Group is partnering with a major food & beverage company to find a Shopper Experience Director. This is an incredible opportunity to make your mark in shaping the future of some of the UK's most beloved food and drink brands. You will be responsible for overseeing key grocery customers, developing impactful marketing...
-
Customer Insights Director
3 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeWe are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...
-
Beauty Experience Director
3 days ago
Liverpool, Liverpool, United Kingdom SEPHORA Full timeAbout the RoleWe are seeking an experienced Beauty Experience Director to join our team at Sephora. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth through strategic initiatives.The ideal candidate will have a proven track record in customer experience management,...
-
Shopper Experience Director
4 days ago
Liverpool, Liverpool, United Kingdom The Advocate Group Full timeJob DescriptionThe Advocate Group is seeking a highly skilled Shopper Experience Director to drive growth and innovation in the food and beverage industry. This strategic role will focus on key grocery customers, delivering solid ROI and shaping the future of beloved brands.About the JobDevelop and execute shopper marketing plans that drive growth and...
-
Senior Customer Experience Director
3 days ago
Liverpool, Liverpool, United Kingdom Aspire Recruitment Full timeAbout the RoleWe have an exciting new opportunity for a Senior Customer Experience Manager to lead and enhance the customer journey at every touchpoint within a growing and ambitious organisation. This role is pivotal in ensuring customers remain at the heart of everything we do. Key Responsibilities:To develop and implement strategies that improve customer...
-
Director of Customer Insight
3 days ago
Liverpool, Liverpool, United Kingdom Harnham Full timeJob Description:A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock...
-
Customer Research Director
7 days ago
Liverpool, Liverpool, United Kingdom Harnham Full timeAbout the PositionWe are seeking a Customer Research Director to join our team at Harnham. In this role, you will be responsible for carrying out core research using mixed methods, working with various data sources to gather key insights and present them back to stakeholders.Your Skills and ExperienceThe ideal candidate will have strong experience in...
-
Creative Director of Experiences
13 hours ago
Liverpool, Liverpool, United Kingdom GAP Talent Full timeDirector of Activities & Resort ProgrammingAbout Us:GAP Talent is a premier luxury family resort in the Caribbean, renowned for creating unforgettable experiences in an idyllic tropical setting. Our resort is dedicated to offering world-class amenities and thoughtfully curated activities that cater to guests of all ages. As a leader in luxury hospitality, we...
-
Director of Customer Intelligence
3 days ago
Liverpool, Liverpool, United Kingdom Workonblockchain Full timeWe are seeking an exceptional Director of Customer Intelligence to lead our analytics and data science function. Based in Liverpool, this role offers a competitive salary ranging from £110,000 to £120,000.About the RoleThis is a hybrid position with 3 days per week spent in the office. As Head of Analytics & Data Science, you will manage a team of...
-
Director of Employee Experience
2 days ago
Liverpool, Liverpool, United Kingdom Art In Liverpool Full timeJob Title: Director of Employee ExperienceWe are seeking an experienced Director of Employee Experience to lead our HR function at Art In Liverpool. This is a fantastic opportunity to shape the future of our organization and drive organizational change initiatives that foster a culture of innovation and excellence.The ideal candidate will have a strong...
-
Director of Customer Insight
6 days ago
Liverpool, Liverpool, United Kingdom Harnham Full timeJob Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...
-
Senior Director of Customer Intelligence
4 weeks ago
Liverpool, Liverpool, United Kingdom Harnham Full timeWe are seeking a Senior Director of Customer Intelligence to join our team in Liverpool. As a key member of our management team, you will be responsible for leading our customer insight and personalisation initiatives. This is a fantastic opportunity to drive business growth and improve customer experiences using data-driven decision making.About YouTo...
-
Liverpool, Liverpool, United Kingdom Harnham Full time**Head of Analytics & Data Science Job Summary**Harnham is seeking an experienced Director of Customer Intelligence and Analytics to join our team. In this role, you will be responsible for developing and implementing data-driven strategies to drive business growth and improve customer experiences.About the Ideal Candidate:We are looking for someone with a...
-
Customer Service Director
3 days ago
Liverpool, Liverpool, United Kingdom MSX International Limited Full timeWe are seeking a Customer Service Director - Fleet Solutions to lead our customer-facing teams and ensure that we deliver exceptional service to our clients.The successful candidate will have a proven track record of delivering high levels of customer satisfaction, as well as experience in managing teams and developing processes to improve efficiency and...
-
Customer Experience Representative
4 days ago
Liverpool, Liverpool, United Kingdom SSP Deutschland GmbH Full timeAt SSP Deutschland GmbH, we are committed to delivering exceptional customer experiences and offering our employees the opportunity to grow and develop their careers. We are currently seeking a CUSTOMER EXPERIENCE REPRESENTATIVE to join our team in Liverpool Lime Street Station.About the RoleAs a Customer Experience Representative, you will be responsible...
-
Liverpool, Liverpool, United Kingdom Retail Jobs UK Limited Full timeCosmetics and Fashion Retail Leader WantedA unique opportunity has arisen to join a leading retailer as they continue to expand their presence in the UK market.This flagship store represents a chance to showcase your leadership skills and drive business success in a dynamic retail environment.About the Role:Oversee the daily operations of the store, ensuring...
-
Customer Experience Associate
1 day ago
Liverpool, Liverpool, United Kingdom Cozymeal, Inc. Full timeCozymeal, Inc. is a global marketplace featuring culinary experiences and cookware.We offer customers access to world-class culinary experiences, products, and content while providing a great source of income to our partners.About the Role:Provide timely solutions to customer inquiries related to Cozymeal's services.Support customers through multiple...
-
Customer Experience Lead
6 days ago
Liverpool, Liverpool, United Kingdom Entain Group Full timeEntain Group Job Opportunity:We are seeking an experienced professional to fill the role of Customer Experience Lead within our retail division. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving sales growth through effective customer engagement strategies.Responsibilities:Promote our products and...