Director of Customer Intelligence

We are seeking a Senior Director of Customer Intelligence to join our team in Liverpool. As a key member of our management team, you will be responsible for leading our customer insight and personalisation initiatives. This is a fantastic opportunity to drive business growth and improve customer experiences using data-driven decision making.About YouTo...

**Head of Analytics & Data Science Job Summary**Harnham is seeking an experienced Director of Customer Intelligence and Analytics to join our team. In this role, you will be responsible for developing and implementing data-driven strategies to drive business growth and improve customer experiences.About the Ideal Candidate:We are looking for someone with a...

The Housing Association is looking for a skilled Business Intelligence Analyst to drive customer satisfaction and improve services.Key Responsibilities:Analyse customer behaviour and survey data to provide valuable insightsCreate data-driven reports and dashboards to inform business decisionsRequirements:Experience with visualisation tools such as Power...

We are a dynamic and innovative security provider, dedicated to delivering exceptional services to our clients. As an Intelligence Lead - Liverpool, you will play a key role in driving revenue growth and enhancing customer satisfaction through effective risk intelligence and business development strategies.You will be responsible for analyzing data and...

We are seeking a skilled and experienced professional to join our team as an Intelligence Lead - Liverpool. As a key member of our team, you will be responsible for driving revenue growth and enhancing customer satisfaction through effective risk intelligence and business development strategies.The Intelligence Lead will play a crucial role in identifying...

We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...

Key Responsibilities:Work on a variety of projects within the customer analytics spaceDevelop insights and recommendations for stakeholdersDesign and implement a new customer reward appThis is an exciting opportunity for a Business Intelligence Specialist to join our team at Harnham. You will have the chance to work with a talented team of professionals and...

Director of Retail£55,000 per annum + performance-related bonus.About the JobThis is an exciting opportunity to join our team as a Retail Director and lead our boutique in Liverpool to success. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work...

Matalan is seeking a highly skilled Commercial Intelligence Specialist to join our team. As a Commercial Intelligence Specialist, you will be responsible for analyzing large datasets to support commercial activities, providing clear recommendations based on key metrics such as sales, footfall, and basket size, and tracking performance against control...

We are a dynamic and innovative company, committed to driving customer satisfaction and enhancing our services.As a Business Intelligence Analyst, you will be responsible for analyzing customer data to identify opportunities for growth and improvement.You will work closely with our data team to develop data visualizations and insights that will inform our...

Job Description:A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock...

Key HighlightsWe are seeking a Market Intelligence Lead to join our team at Harnham. This role offers the opportunity to work with customer data, panel data, and survey data to build a customer-centric culture across the business.About the RoleIn this position, you will be responsible for carrying out core research using mixed methods, including quantitative...

About the PositionWe are seeking a Customer Research Director to join our team at Harnham. In this role, you will be responsible for carrying out core research using mixed methods, working with various data sources to gather key insights and present them back to stakeholders.Your Skills and ExperienceThe ideal candidate will have strong experience in...

University OverviewThe University of Liverpool is a research-intensive institution with a strong commitment to innovation and excellence. Our academic staff are world leaders in their fields, and our students benefit from their expertise and passion.Job SummaryWe are seeking a highly motivated and talented PhD Research Associate to join our team in the...

Key Responsibilities:As a Data Analyst, you will be responsible for:Set customer segmentation, analyse and report on customer behaviours and provide an understanding of customer acquisition, retention and lifetime value to help form strategic sales, marketing, channel and product plans.Customer and trend analysis to help internal departments plan their...

Company Overview:Matalan is a leading retailer offering a wide range of products across various categories. We are committed to providing excellent customer service and strive to create a positive shopping experience for our customers.We are seeking a highly skilled Business Intelligence Analyst to join our Ecommerce team. This role will involve working...

Join Our TeamWe are seeking a dedicated Customer Experience Director to lead our retail team at No7 Beauty Company. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop and implement sales strategies to drive growth and exceed customer...

Job Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...

As a Business Intelligence Analyst at Agility Resourcing, you will be working with a large retailing company to analyse the promotions ran throughout the year and the revenue they bring in.The ideal candidate should have a strong analytical mind, with excellent problem-solving skills and the ability to work under pressure. You will be responsible for...

As an AI Innovation Director, you will lead the development and implementation of artificial intelligence solutions to enhance customer self-serve capabilities and AI assistance for advisors. This is an exciting opportunity to join a dynamic team and contribute to the success of The Very Group.You will work closely with cross-functional teams to drive...