Business Intelligence Analyst

13 hours ago


Liverpool, Liverpool, United Kingdom PayPoint Group Full time

Key Responsibilities:

As a Data Analyst, you will be responsible for:

  • Set customer segmentation, analyse and report on customer behaviours and provide an understanding of customer acquisition, retention and lifetime value to help form strategic sales, marketing, channel and product plans.
  • Customer and trend analysis to help internal departments plan their strategy and activities.
  • Work with stakeholders and the business to identify issues and propose solutions using data for effective decision making.
  • Evaluate the effectiveness of data sources and data-gathering techniques and work closely with the Business Intelligence team to define solutions.
  • Continuously be up to date with the latest technology, techniques and methods.
  • Create, review and improve salesforce reports and dashboards to support business development.
  • Embrace the company's risk culture by holding self and others accountable for managing day to day risk.
  • Follow and embed agreed risk and compliance policies and procedures.

Requirements:

  • You are an expert of Data Visualisation tools such as Power BI, Tableau, etc.
  • You have the ability to investigate, interpret and translate data into actionable insight.
  • You are an expert of data manipulation and programming in SQL.


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