Customer Experience Manager
2 days ago
We are seeking a charismatic and driven Front of House Manager to lead our team at The Moxy Hotel Belfast, part of the renowned MHL Hotel Collection. With a competitive salary ranging from £40,000 to £60,000 per annum, this role offers a unique opportunity for professional growth and development.
The Role:- Guest Service Excellence: Lead the Front Office team in delivering exceptional guest experiences that exceed expectations.
- Team Leadership: Supervise, train, and evaluate Front Office and Guest Service staff to maintain high performance and professionalism standards.
- Operational Standards: Uphold and enforce all Front Office procedures, ensuring compliance with the hotel's standards and brand strategies.
- Supportive Management: Assist in overall hotel operations, providing guidance and support to other departments as needed.
- Continuous Improvement: Identify areas for improvement within the Front Office and implement changes to enhance service and efficiency.
About Us: Our mission is to create memorable experiences for our guests. We prioritize empowering our employees to deliver exceptional service, fostering an environment that promotes growth and collaboration.
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Customer Experience Manager
4 weeks ago
Belfast, United Kingdom Starbucks Full timeCustomer Service Manager at StarbucksAre you passionate about providing exceptional customer service? Do you have experience in retail or restaurant management? We are seeking a Customer Service Manager to join our team at Starbucks. As a Store Manager, you will be responsible for overseeing store operations, managing a team of employees, and delivering...
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Customer Experience Manager
4 days ago
Belfast, United Kingdom Divvy Cloud Corp. Full timeJob Summary:We are seeking a skilled Customer Experience Manager to lead our efforts in delivering exceptional customer experiences. This role will be responsible for working cross-functionally to map out customer journeys, program manage experience improvements, and consult on what is best for Rapid7 customers with internal teams.This position requires a...
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Customer Experience Manager
3 days ago
Belfast, United Kingdom Winemark Full timeJob Overview: We are seeking a Customer Experience Manager to join our team at Winemark. As a key member of our sales team, you will be responsible for providing exceptional customer service and maximizing sales and profit.The successful candidate will have previous experience of an EPOS system and cash handling, as well as stock handling and control. They...
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Customer Experience Manager
4 weeks ago
Belfast, United Kingdom Allied Irish Bank Full timeUnlock a Rewarding Career with Allied Irish BankWe are seeking a highly motivated and experienced Customer Experience Manager to join our team in Belfast. This is an exceptional opportunity for a results-driven individual to lead our customer experience agenda and drive strategic decisions that enhance the customer journey and outcomes.About the Role:As a...
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Program Manager, Customer Experience
3 months ago
Belfast, United Kingdom Rapid7 Full timeJob Summary: As a Customer Experience Program Manager at Rapid7, you will strive for customer excellence while working cross functionally to improve customer’s experiences across their entire journey. About the Team: The Customer Experience team is responsible for bringing the Rapid7 customer voice and best practices to the experiences that our...
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Lead Customer Experience Manager
1 month ago
Belfast, United Kingdom AIB Full timeJob SummaryAIB UK is seeking an experienced Lead Customer Experience Manager to drive the customer experience agenda across our organisation. This role offers a unique opportunity to work in a hybrid environment, balancing time between working from home and the designated office.Key Responsibilities:Analyse customer feedback and data to identify improvement...
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Deputy Customer Experience Manager
6 months ago
Belfast, United Kingdom Ambassador Theatre Group Full timeDeputy Customer Experience Manager (Fixed Term) ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional...
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Customer Experience Manager
2 days ago
Belfast, United Kingdom Ark Housing Association Full timeAbout UsWe are a progressive Housing Association with ambitious plans for growth over the next five years. Our mission is to provide innovative and high-quality housing and customer services that make a positive impact on our community. As a Housing & Customer Services Manager, you will play a vital role in shaping our future and driving excellence in...
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Customer Experience Improvement Manager
3 weeks ago
Belfast, United Kingdom SSE PLC Full timeAbout UsSSE PLC is a leading energy company committed to delivering exceptional customer experiences.We are looking for a talented individual to join our team as a Quality Experience Specialist, responsible for monitoring and improving customer interactions and operational processes.In this role, you will work closely with internal teams to identify areas...
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Customer Experience Specialist
3 weeks ago
Belfast, United Kingdom Rituals Full timeRituals is a luxury lifestyle brand that offers a wide range of products and services to enhance the customer's shopping experience.As a Rituals Advisor, you will be responsible for delivering exceptional customer service and ensuring that every customer interaction is memorable and enjoyable. You will work closely with your Store Manager and Assistant Store...
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Customer Experience Specialist
4 weeks ago
Belfast, United Kingdom Wineflair Full timeRole DescriptionWe are seeking a talented Sales Assistant to join our team at WineFlair in Belfast. As a Sales Assistant, you will be responsible for delivering exceptional customer service, maintaining store standards, and ensuring compliance with legal regulations.About the TeamYou will be part of a dynamic team environment, working closely with colleagues...
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Customer Experience Director
5 days ago
Belfast, United Kingdom HCLTech Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our team in Belfast City Centre. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key ResponsibilitiesManage a team of customer service representatives to achieve...
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Customer Experience Specialist
1 day ago
Belfast, United Kingdom Lovisa Full timeAre you passionate about delivering exceptional customer experiences? Do you have a keen eye for fashion and a drive to succeed in a fast-paced retail environment?We are looking for a Customer Experience Specialist to join our Lovisa team, where you will play a crucial role in inspiring customers with your knowledge of fashion and current trends.As a key...
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Customer Experience Coordinator
3 weeks ago
Belfast, United Kingdom Greggs Plc Full timeAbout the PositionWe are seeking a Customer Experience Coordinator to lead our team at Greggs Plc. As a Store Leadership Manager, you will be responsible for ensuring that every customer has a positive experience when shopping with us. You will be a natural leader with a passion for delivering outstanding customer service and maintaining high-quality...
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Customer Experience Advisor
4 weeks ago
Belfast, United Kingdom JoJo Maman Bébé Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Advisor to join our team at JoJo Maman Bébé. This role will involve providing exceptional customer service and support, ensuring that every customer has an outstanding shopping experience with us.Key Responsibilities:To provide exceptional customer service and support to all customers,...
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Customer Experience Supervisor
2 days ago
Belfast, United Kingdom Henderson Group Full timeAbout the JobWe are seeking a highly motivated and experienced retail professional to lead our store teams and drive business growth. As a Team Leader, you will be responsible for creating a positive and inclusive store environment, inspiring your team to deliver exceptional customer service, and achieving commercial targets.You will work closely with the...
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Customer Experience Ambassador
3 weeks ago
Belfast, United Kingdom Rituals Full timeRituals Job DescriptionWe're looking for a Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be the face of our brand, providing exceptional customer service and creating memorable experiences for our customers.Key ResponsibilitiesDeliver outstanding customer service and create a positive shopping experience for...
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Customer Experience Specialist
6 months ago
Belfast, United Kingdom SSE Full time**About the Role** **Base Location**: Dublin or Belfast **Salary**: €39,600 - €59,400 (ROI) or £26,000 - £39,000 (NI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available **What is the Role?** Our Customer Experience...
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Customer Experience Specialist
4 weeks ago
Belfast, United Kingdom Agnew Group Full timeWe are looking for a Customer Experience Specialist to join our team at Agnew Group. As a Sales and Service Representative, you will play a key role in delivering an outstanding customer experience, meeting and exceeding targets, and developing strong relationships with our customers.Key responsibilities include:Providing exceptional customer service and...
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Customer Experience Director
3 weeks ago
Belfast, United Kingdom Card Factory Full timeCustomer Experience Director PositionWe are seeking a highly experienced Customer Experience Director to join our team in Belfast. This senior leadership role offers the opportunity to develop and implement strategies to deliver exceptional customer experiences and drive commercial growth.As a Customer Experience Director, you will be responsible for leading...