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Customer Experience Specialist

1 month ago

Belfast, United Kingdom Wineflair Full time
Role Description

We are seeking a talented Sales Assistant to join our team at WineFlair in Belfast. As a Sales Assistant, you will be responsible for delivering exceptional customer service, maintaining store standards, and ensuring compliance with legal regulations.

About the Team

You will be part of a dynamic team environment, working closely with colleagues to deliver high-quality service and maintain high standards. Our team is passionate about providing exceptional customer experiences, and we are committed to ongoing learning and development.

This is an excellent opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment. You will work collaboratively with the Store Manager and Area Manager to maintain a clean, organized store environment, process sales transactions, and handle customer inquiries and issues.

Key Responsibilities
  • Process sales transactions accurately and efficiently, handling cash and card payments.
  • Maintain a clean, organized store environment, adhering to health and safety standards.
  • Stock shelves and manage inventory levels, ensuring that stock is accurately recorded and stored.
  • Collaborate with the Store Manager and Area Manager on store operations, including visual merchandising and promotions.
  • Provide excellent customer service, responding to customer queries and concerns in a professional and courteous manner.
Benefits

We offer a competitive salary of £8.70-£11.54 per hour, with opportunities for career development and enhanced public holiday rates. You will also receive accredited training and support, 28 days annual leave, and pension benefits.