Customer Support Specialist
3 weeks ago
We are seeking a skilled and enthusiastic Temporary Customer Service Executive to deliver exceptional support to our customers.
In this role, you will be responsible for:
- Responding to customer inquiries via various channels in a timely and accurate manner.
- Providing product information, resolving complaints, and offering solutions to ensure customer satisfaction.
- Supporting after-sales activities, including return, exchange, and refund processing.
Key Responsibilities:
- Customer Engagement: Respond promptly to customer inquiries via phone, email or other communication channels.
- Sales Support: Offer product information and resolve any customer complaints or issues.
- Return and Refund Management: Process returns, exchanges and refunds as required.
Requirements:
- Proven experience in customer service roles with high call volumes.
- A positive attitude, friendly demeanor and genuine desire to help customers.
The salary for this position is £11.00 per hour based on the temporary contract up to Christmas break in Brighouse (HD6).
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