Dawsongroup Customer Support Manager

3 weeks ago


Brighouse, Calderdale, United Kingdom Dawsongroup plc Full time

About Us

Dawsongroup plc is a leading provider of customer support services, dedicated to delivering exceptional customer experiences and driving business growth and improvement.

We are seeking a highly motivated and customer-focused individual to join our team as a Dawsongroup Customer Support Manager. The ideal candidate will have a passion for delivering high-quality customer service and a proven track record of driving business growth and improvement.

The key responsibilities of this role include:

  • Developing and implementing process improvements to enhance customer experience and operational efficiency
  • Leading cross-functional teams to drive business growth and improvement
  • Providing training and coaching to ensure high-quality customer service delivery

Requirements

To be successful in this role, you will need:

  • Excellent leadership and communication skills
  • A proven track record of delivering high-quality results in a fast-paced environment
  • Strong analytical and problem-solving skills

Compensation

We offer a competitive salary of £45,000 per annum, as well as opportunities for career growth and professional development. We also provide a range of benefits, including [insert benefits here].



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