Customer Service Team Lead

4 days ago


Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time
Job Description

We're looking for a highly motivated Operations Support Specialist to join our team at Dawsongroup Plc. As a key member of our operations team, you will play a vital role in ensuring seamless support for our customers.

About the Role

The ideal candidate will be an organised, customer-focused professional with excellent problem-solving skills and a passion for delivering exceptional results.

Key Responsibilities:

  • Providing timely and effective support to customers via phone, email, and other channels
  • Maintaining accurate records and reports to ensure smooth operations
  • Collaborating with cross-functional teams to resolve customer issues and improve overall experience

Requirements:

  • Minimum 1 year of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment with multiple priorities

What We Offer:

  • A competitive salary range of £20,000 - £25,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
],

  • Brighouse, Calderdale, United Kingdom Welcome Break Full time

    Job SummaryWe are seeking a highly experienced Customer Experience Lead to join our team at Welcome Break. As a key member of our management team, you will be responsible for developing and implementing strategies to improve customer satisfaction and drive business growth at our motorway service centres.The ideal candidate will have a strong background in...


  • Brighouse, Calderdale, United Kingdom Office Angels Full time

    Temporary Customer Service PositionWe have an exciting opportunity for a Temporary Customer Service Team Member to join our team at Office Angels in Brighous (HD6).As a key member of our team, you will be responsible for delivering exceptional customer service to clients via various communication channels.Your duties will include responding to customer...

  • Store Team Lead

    2 days ago


    Brighouse, Calderdale, United Kingdom Austin Fraser Full time

    Job DescriptionFabulous Fashion retailer seeks a Sales Store Director for their store. The ideal candidate will be committed, energetic, and enjoy working in a team with the ability to develop strong relationships both with customers and the team.The estimated salary for this role is £35,000 - £40,000 per annum, depending on...


  • Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    Are you looking for a challenging role in the asset rental industry? Dawsongroup Plc is seeking an experienced Fleet Operations Manager to oversee our fleet compliance and operational efficiency.The successful candidate will be responsible for ensuring seamless day-to-day operations, managing fleet-related issues, and providing exceptional customer service....


  • Brighouse, Calderdale, United Kingdom Office Angels Full time

    We are currently recruiting for a Temporary Customer Service ExecutiveAbout the JobThis is a temporary position based in HD6- Brighouse, which involves working as a customer service representative for a company. The salary for this job is £11.00 per hour. ResponsibilitiesHandle customer calls professionally and efficiently, providing accurate and helpful...


  • Brighouse, Calderdale, United Kingdom Dawsongroup plc Full time

    About the RoleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Operations Specialist. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of driving business growth and improvement.The key responsibilities of this role include:Developing...

  • Care Team Lead

    1 day ago


    Brighouse, Calderdale, United Kingdom The Bridge Full time

    Join us as a Care Team Lead at The Bridge, where you will play a vital role in shaping the future of our care services.Job SummarySupport the Registered Manager in overseeing all aspects of the serviceDevelop and implement strategies to improve care quality and user engagementCollaborate with colleagues to ensure seamless service deliveryWe offer a...


  • Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    Main ResponsibilitiesGenerate professional customer quotations within tight deadlinesManage internal CRM systems, ensuring up-to-date records and accurate dataRaise booking forms for asset hire and saleCollaborate with Hire Desk and Fleet teams to deliver equipment on timeProvide exceptional aftercare and gather feedback from customers to enhance services


  • Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    Your Role:In this challenging and rewarding role, you will be responsible for overseeing service bookings, managing repairs, and monitoring fleet schedules. You will work closely with our Operations Manager to ensure seamless coordination and cost control. Your duties will include handling incoming calls from customers, communicating repair updates and...


  • Brighouse, Calderdale, United Kingdom Dawsongroup Plc Careers Full time

    Company OverviewDawsongroup Plc Careers is a leading asset rental business, dedicated to delivering exceptional service and operational efficiency.


  • Brighouse, Calderdale, United Kingdom Alco Valves Group Full time

    Take your career to new heights with Alco Valves Group, where innovation and excellence drive our success. As our Factory Floor Manager, you will play a critical role in leading our production team, driving productivity, and delivering high-quality products.This rewarding opportunity comes with a competitive salary up to £35k per annum, working 38.5 hours...


  • Brighouse, Calderdale, United Kingdom Dawsongroup plc Full time

    About UsDawsongroup plc is a leading provider of customer support services, dedicated to delivering exceptional customer experiences and driving business growth and improvement.We are seeking a highly motivated and customer-focused individual to join our team as a Dawsongroup Customer Support Manager. The ideal candidate will have a passion for delivering...


  • Brighouse, Calderdale, United Kingdom The Bridge Full time

    Job SummaryWe are seeking an experienced Deputy Manager to join our team at The Bridge. As a Deputy Manager, you will play a key role in supporting the Registered Manager in developing and managing our Rastrick service. If you have a passion for delivering high-quality care and support, we encourage you to apply for this exciting opportunity.About the...


  • Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    About UsDawsongroup Plc is the UK's leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. We pride ourselves on providing innovative solutions and exceptional service.As a Business Development Manager at Dawsongroup Plc, you will be responsible for building lasting customer relationships and driving sales growth....


  • Brighouse, Calderdale, United Kingdom AMF Recruitment Careers Full time

    We are seeking an experienced CNC Machinist to lead our team of skilled machinists in a small to medium sized engineering company. Key Responsibilities:Supervise a small team of CNC MachinistsWork hands-on on CNC MachinesMaintain accurate job cards and ensure smooth operationsThe ideal candidate will be a well-versed CNC Machinist with programming skills,...

  • General Manager

    3 weeks ago


    Brighouse, Calderdale, United Kingdom Welcome Break Full time

    **Store Manager Opportunity**Welcome Break is offering a unique opportunity for a skilled KFC Store Manager to join our team at Hartshead Moor Services. As a Store Manager, you will be responsible for leading the team, driving sales growth, and delivering exceptional customer service.The ideal candidate will have a good understanding of customer service...


  • Brighouse, Calderdale, United Kingdom Venatu Recruitment Group Full time

    Custom Sewing Technician Job Summary:We are seeking a skilled Custom Sewing Technician to join our production team at Venatu Recruitment Group. In this role, you will be responsible for delivering high-quality custom sewing services, working closely with customers to understand their needs and preferences.Key Responsibilities:Design and create custom sewing...


  • Brighouse, Calderdale, United Kingdom Home Group Full time

    Job DescriptionWe are seeking a skilled Customer Support Ambassador to join our team at Home Group. As a key member of our team, you will provide exceptional support to our customers in the East Coast and Yorkshire region.Key Responsibilities:Provide holistic support to vulnerable customers, enabling them to maintain their independence.Manage building health...


  • Brighouse, Calderdale, United Kingdom Sizzling Pub & Grill Full time

    Sizzling Pub & Grill – A Great Place to Work">We are looking for an experienced Part Time Kitchen Team Leader to join our team at the Armytage Arms. As a key member of our kitchen team, you will support the Head Chef in creating a fantastic dining experience for our guests.What We OfferA competitive salary of £25,000 - £30,000 per year (dependent on...


  • Brighouse, Calderdale, United Kingdom Dawsongroup Environmental Municipal Civil Full time

    Company Overview:Dawsongroup emc is the UK's leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire.We are looking for a highly skilled Technical Service Coordinator to join our busy team based at our Brighouse branch.Job Description:The successful candidate will be responsible for delivering an excellent customer...