Customer Retention Specialist
3 weeks ago
We are seeking a highly skilled Loyalty Team Executive to join our team at Biffa. As a key member of our customer retention team, you will play a crucial role in improving customer satisfaction and loyalty.
Key Responsibilities- Handle customer contract termination requests in a timely and professional manner
- Identify customers who require assistance and provide proactive support to improve customer retention
- Work closely with various Biffa departments to identify areas of improvement and implement strategies to retain more customers
- Comprehensive training and development opportunities for career progression
- 24 days holiday per year, plus Bank Holiday days and the option to buy and sell holiday
- Access to Biffa Perkz, including high street discounts and family-friendly policies
- Free on-site parking
We are a leading waste management company dedicated to changing the way people think about waste. Our mission is to provide a career that is rewarding, challenging, and never dull. We believe in diversity and equality, and we are committed to creating a creative working environment that delivers real results.
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Customer Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeCustomer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and driving business growth.Key Responsibilities:Handle customer contract termination requests in a proactive and reactive mannerIdentify customers who...
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Customer Retention Specialist
1 month ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeCustomer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and driving business growth.Key Responsibilities:Handle customer contract termination requests in a proactive and reactive mannerDevelop and implement...
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Customer Retention Specialist
1 month ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeCustomer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and driving business growth.Key Responsibilities:Handle customer contract termination requests in a proactive and reactive mannerDevelop and implement...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeAbout the RoleWe are seeking a Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and ensuring the long-term success of our business.Key ResponsibilitiesHandle customer contract termination requests in a timely and professional mannerProactively identify...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeAbout the RoleWe are seeking a Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and ensuring the long-term success of our business.Key ResponsibilitiesHandle customer contract termination requests in a timely and professional mannerProactively identify...
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Customer Retention Specialist
1 week ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeJob DescriptionAt Biffa, we are seeking a skilled Customer Retention Specialist to join our team. This role will involve handling customer contract termination requests while proactively identifying opportunities to improve customer retention.Key Responsibilities: Manage customer contract terminations and resolve any issues that may arise Develop and...
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Customer Retention Specialist
1 week ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeAbout the Role:We are seeking a Customer Retention Specialist to join our team at Biffa. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and satisfaction.Key Responsibilities:Handle customer contract termination requests in a timely and professional manner.Proactively identify opportunities to improve...
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Customer Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeJob OverviewWe are seeking a Customer Retention Specialist to improve customer loyalty within Biffa. This role will involve handling customer contract termination requests and proactively identifying opportunities to enhance customer retention.Key Responsibilities:Manage customer contract terminations and identify opportunities for retentionDevelop and...
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Customer Retention Specialist
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Aylesbury, Buckinghamshire, United Kingdom Biffa Careers Full timeAbout the Role:We are seeking a Customer Retention Specialist to join our team at Biffa Careers. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention within our organization.Key Responsibilities:Handling customer contract termination requests in a reactive mannerProactively identifying customers who require...
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Customer Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Waste Services Limited Full timeJob Title: Loyalty Team ExecutiveAbout the Role:We are seeking a skilled Customer Retention Specialist to join our team at Biffa Waste Services Limited. As a key member of our Loyalty Team, you will play a crucial role in improving customer retention and satisfaction.Key Responsibilities:- Handle customer contract termination requests in a timely and...
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Customer Retention Specialist
1 week ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Waste Services Full timeWe are seeking a Customer Retention Specialist to improve customer satisfaction within Biffa Waste Services. This role will involve handling customer contract termination requests and identifying areas for improvement to retain more customers.Key Responsibilities:Handling customer contract termination requestsIdentifying areas for improvement to retain...
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Customer Retention Specialist
1 week ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeJob DescriptionLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Upto £25,075 & Competitive Bonus SchemeAbout the RoleWe are seeking a Customer Retention Specialist to improve customer retention within Biffa. This role will involve handling customer contract termination requests while proactively...
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Customer Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeJob OpportunityLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Up to £25,075 & Competitive Bonus SchemeAbout the Role:We are seeking a skilled professional to join our Loyalty Team as a Customer Retention Specialist. In this role, you will be responsible for handling customer contract termination...
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Customer Retention Specialist
5 days ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Waste Services Limited Full timeAbout the Role:Our company, Biffa Waste Services Limited, is seeking a Customer Retention Specialist to join our team. As a key member of our Loyalty Team, you will play a vital role in improving customer retention within our organization.The successful candidate will be responsible for handling customer contract termination requests in a reactive manner,...
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Customer Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom CPI SELECTION Full timeAbout the RoleCPI SELECTION is seeking a skilled Customer Retention Specialist to join our team. As a key member of our customer service team, you will be responsible for responding to customer enquiries and providing exceptional support to our policyholders.Main ResponsibilitiesHandle all customer enquiries in a professional and efficient mannerRespond to...
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Sales and Retention Specialist
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom CCP Full timeWe are seeking a highly motivated and experienced Sales and Retention Specialist to join our team at CCP. As a Sales and Retention Specialist, you will be responsible for proactively outbound calling existing customers to renew, cancel, or change their contract with our client. You will also be answering inbound calls from customers looking to register and...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeLoyalty Team ExecutiveLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Up to £25,075 & Competitive Bonus SchemeWe are seeking a skilled professional to enhance customer retention within Biffa. As a Loyalty Team Executive, you will handle customer contract termination requests while proactively identifying...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeLoyalty Team ExecutiveLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Up to £25,075 & Competitive Bonus SchemeWe are seeking a skilled professional to enhance customer retention within Biffa. As a Loyalty Team Executive, you will handle customer contract termination requests while proactively identifying...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeLoyalty Team ExecutiveLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Up to £25,075 & Competitive Bonus SchemeWe are seeking a skilled professional to enhance customer retention within Biffa. As a Loyalty Team Executive, you will handle customer contract termination requests while proactively identifying...
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Customer Retention Specialist
4 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Biffa Full timeLoyalty Team ExecutiveLocation: Aylesbury, HP19 8DBType: Permanent RoleHours: 37.5 hours per week, Monday to FridaySalary: Up to £25,075 & Competitive Bonus SchemeWe are seeking a skilled professional to enhance customer retention within Biffa. As a Loyalty Team Executive, you will handle customer contract termination requests while proactively identifying...