Motoring Business Development Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Halfords Full time

Company Overview: At Halfords, we're a leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Our goal is to help the nation get safely back on the move.


We're currently seeking an Assistant Manager to join our team, who will work alongside the Centre Manager to drive profitability and provide productive management and leadership. As an experienced mechanic, you'll divide your time between the workshop and assisting with daily sales and customer service.



Salary
  • £28,000 - £32,000 per annum
  • Average uncapped bonus of £7,100 per year, with potential to earn more


Job Description

About the Role: As Assistant Manager, you'll play a vital role in driving business performance, passionate about customer experience. You'll be responsible for delivering high customer satisfaction and experience through effective management, coaching, and training colleagues. Technical/maintenance skills are essential, along with excellent communication skills, verbal and written.


You'll work closely with the Centre Manager to achieve centre objectives, focusing on the customers' journey. Your hands-on experience as a mechanic will be valuable in this role, ensuring you can support technicians and make informed decisions.


This is an exciting opportunity for someone looking to progress their career in a dynamic company like Halfords. With access to hybrid training, ATA & MOT Tester Qualifications, and a commitment to creating an inclusive workplace, we're proud to welcome applications from all backgrounds.



Required Skills and Qualifications

Key Skills and Experience: We're looking for individuals with the following skills:


  • Experience in delivering high customer satisfaction and experience through effective management.
  • Technical/maintenance skills or experience.
  • Excellent communication skills, verbal and written.
  • Ability to deliver coaching/training in moment to colleagues.
  • Good time management.
  • Current valid driving licence.


Benefits

We Offer: A range of benefits including:


  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores.
  • Discounts on groceries, shopping, insurance, days out, restaurants and more.
  • Family & Friends Discount Events.
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme.
  • Financial planning support via Wagestream - access up to 30% of your salary in advance.
  • GP Access, 364 days a year, 24 hours a day.
  • Join the Share save scheme with a 20% discount on shares.
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs.
  • Pension Scheme & Life Assurance.


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