IT Support Specialist

4 weeks ago

Sidcup, Greater London, United Kingdom Class Technology Solutions Ltd Full time
IT Engineer Job Description

We are seeking an experienced IT Engineer to join our team at Class Technology Solutions Ltd. As an IT Engineer, you will be responsible for providing specialist ICT support to our clients in the education sector.

Key Responsibilities:

  • Provide technical expertise to assigned customer networks
  • Manage and resolve technical issues using our ticket-based system
  • Identify areas of growth within the school from a technical and engineering front
  • Communicate technical information to clients and commercial information to account managers
  • Perform regular checks on client systems

Requirements:

  • Experience in a helpdesk or support environment
  • Ability to work in teams to resolve common problems
  • Microsoft Server Skills are desirable
  • Professional and polished communication skills
  • Experience in the education sector is desirable but not essential
  • Must have a clean and valid DBS disclosure

What We Offer:

  • A passionate and people-driven company that supports and develops its staff
  • Exceptional career development and advancement opportunities
  • Opportunities to gain experience in high-level IT projects

If you are interested in this role and would like to find out more, please get in touch with us.

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