IT Support Specialist

2 weeks ago


Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

**Opportunity to Thrive in the Financial Services Industry**

We are seeking a highly skilled and motivated IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will play a vital role in providing exceptional support to our clients and internal teams.

About Our Client

Our client is a leading chartered accountants firm in Sidcup, South-East London, providing specialized advisory services to private and business clients. They are committed to delivering exceptional service and are looking for a talented IT professional to join their team.

Job Description

  • Provide internal helpdesk support for all software and hardware queries from users, ensuring timely and effective resolution of issues.
  • Install and distribute software and operating system updates, ensuring seamless integration with existing systems.
  • Set up and configure new desktops and laptops, ensuring they meet the required specifications and security standards.
  • Set up new users and complete leaver administration in accordance with HR requirements, ensuring a smooth onboarding process.
  • Carry out daily and periodical network and desktop housekeeping checks and maintenance, ensuring optimal system performance.
  • Investigate and diagnose technical issues, referring them as necessary to external IT providers, and implement solutions to prevent future occurrences.
  • Assist in the origination of new system and process documentation and ongoing upkeep of the same, ensuring compliance with industry standards.
  • Assist the IT Manager in maintaining a high level of security with the IT systems and protection against cybercrime, ensuring the confidentiality, integrity, and availability of data.
  • Assist the IT Manager with the training of staff on IT software and technical matters, ensuring they are equipped to perform their roles effectively.
  • Provide ad hoc support and advice to clients, as directed, ensuring exceptional customer service.
  • Undertake specific projects in line with IT strategic objectives, ensuring alignment with business goals.
  • Assist with ensuring that systems are fully compliant with the General Data Protection Regulation (GDPR), ensuring the highest standards of data protection.

Requirements

  • Knowledge of specialized accounting/taxation and related software, ensuring expertise in industry-specific tools.
  • Expert knowledge of both in-house IT systems and software, as well as a good understanding of alternatives, ensuring flexibility and adaptability.
  • Knowledge of the Avaya IP phone system and multi-function devices, ensuring seamless integration with existing systems.
  • Knowledge of Mimecast messaging and document management system, ensuring efficient communication and data management.
  • Actively keeping up to date with emerging technology, ensuring the team stays ahead of the curve.

What's on Offer

  • 25 days leave plus bank holidays, ensuring a healthy work-life balance.
  • Early finish Fridays, allowing for a relaxing start to the weekend.
  • Employee Assistance, providing support for personal and professional well-being.
  • Pension, ensuring a secure financial future.
  • Life Assurance, providing peace of mind for loved ones.
  • Staff Loans, offering flexibility and convenience.
  • Bonus Scheme, recognizing and rewarding outstanding performance.
  • Commission, providing opportunities for additional income.
  • Professional Qualification, supporting career development and growth.
  • Eye Test, ensuring optimal eye health and vision.
  • Cycle to work, promoting a healthy and sustainable lifestyle.


  • Sidcup, Greater London, United Kingdom Avenues Group Full time

    Avenues Group is a dynamic organization that empowers individuals to achieve their full potential.We are committed to providing exceptional support to our clients, and we are seeking a highly skilled and experienced Executive Support Specialist to join our team.The successful candidate will provide administrative support to our senior executives, ensuring...

  • IT Support Specialist

    4 weeks ago


    Sidcup, Greater London, United Kingdom Class Technology Solutions Ltd Full time

    IT Engineer Job DescriptionWe are seeking an experienced IT Engineer to join our team at Class Technology Solutions Ltd. As an IT Engineer, you will be responsible for providing specialist ICT support to our clients in the education sector.Key Responsibilities:Provide technical expertise to assigned customer networksManage and resolve technical issues using...

  • IT Support Specialist

    4 weeks ago


    Sidcup, Greater London, United Kingdom Class Technology Solutions Ltd Full time

    IT Engineer Job DescriptionWe are seeking an experienced IT Engineer to join our team at Class Technology Solutions Ltd. As an IT Engineer, you will be responsible for providing specialist ICT support to our clients in the education sector.Key Responsibilities:Provide technical expertise to assigned customer networksManage and resolve technical issues using...


  • Sidcup, Greater London, United Kingdom Avenues Group Full time

    About the RoleAvenues Group is seeking a highly skilled and experienced Executive Support Specialist to join our Executive department. As a key member of our team, you will provide administrative support to senior managerial or executive staff, working closely with them to ensure the smooth operation of their daily activities.Key ResponsibilitiesProvide...


  • Sidcup, Greater London, United Kingdom Avenues Group Full time

    About the RoleAvenues Group is seeking a highly skilled and experienced Executive Support Specialist to join our Executive department. As a key member of our team, you will provide administrative support to senior managerial or executive staff, working closely with them to ensure the smooth operation of their daily activities.Key ResponsibilitiesProvide...

  • IT Support Specialist

    1 month ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Michael Page (UK). As a key member of our IT department, you will provide technical assistance and support to our clients and internal teams.Key ResponsibilitiesProvide timely and effective technical support to clients and internal teams via phone, email, and in-personInstall and...

  • IT Support Specialist

    1 month ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Michael Page (UK). As a key member of our IT department, you will provide technical assistance and support to our clients and internal teams.Key ResponsibilitiesProvide timely and effective technical support to clients and internal teams via phone, email, and in-personInstall and...

  • IT Support Specialist

    1 month ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st / 2nd Line IT Support Service Desk TechnicianAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring that our IT systems and infrastructure are running smoothly and...

  • IT Support Specialist

    1 month ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st / 2nd Line IT Support Service Desk TechnicianAbout the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring that our IT systems and infrastructure are running smoothly and...


  • Sidcup, Greater London, United Kingdom ORP Recruitment Full time

    ORP Recruitment is seeking an experienced Education Support Specialist to provide administrative support to our client school. The successful candidate will be responsible for aiding with the school admissions process, ensuring the school roll is full, and organizing transition meetings for parents.Key responsibilities include:Preparing admissions packs for...

  • IT Support Specialist

    2 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    **Job Summary**We are seeking a skilled IT Support Specialist to join our team at a leading chartered accountants in Sidcup, South-East London. As a key member of our IT department, you will provide internal helpdesk support for all software and hardware queries from users, ensuring seamless operations and excellent client care.Key Responsibilities:Provide...


  • Sidcup, Greater London, United Kingdom Avenues Group Full time £28,000

    Avenues Group is a dynamic organization that empowers individuals to achieve their full potential. We are committed to providing exceptional support to our team members, and we are seeking a highly skilled and dedicated Executive Support Specialist to join our team.The successful candidate will provide administrative support to senior management, ensuring...


  • Sidcup, Greater London, United Kingdom Avenues Group Full time

    About the RoleAvenues Group is seeking a highly skilled and experienced Executive Support Specialist to join our Executive department. As a key member of our team, you will provide administrative support to senior managerial or executive staff, working closely with them to ensure the smooth operation of their daily activities.Key ResponsibilitiesProvide...


  • Sidcup, Greater London, United Kingdom Avenues Group Full time

    About the RoleAvenues Group is seeking a highly skilled and experienced Executive Support Specialist to join our Executive department. As a key member of our team, you will provide administrative support to senior managerial or executive staff, working closely with them to ensure the smooth operation of their daily activities.Key ResponsibilitiesProvide...


  • Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at a leading chartered accountants firm in Sidcup, London. As a key member of our IT department, you will be responsible for providing internal helpdesk support, installing and distributing software and operating system updates, and setting up new desktops and laptops.Key...

  • IT Support Specialist

    3 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st & 2nd Line IT Support Analyst (Permanent)About the Role:We are seeking a highly skilled and experienced IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT systems and infrastructure are...

  • IT Support Specialist

    3 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st & 2nd Line IT Support Analyst (Permanent)About the Role:We are seeking a highly skilled and experienced IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT systems and infrastructure are...

  • IT Support Specialist

    3 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st & 2nd Line IT Support Analyst (Permanent)About the Role:We are seeking a highly skilled and experienced IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT systems and infrastructure are...

  • IT Support Specialist

    3 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st & 2nd Line IT Support Analyst (Permanent)About the Role:We are seeking a highly skilled and experienced IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT systems and infrastructure are...

  • IT Support Specialist

    3 weeks ago


    Sidcup, Greater London, United Kingdom Michael Page (UK) Full time

    Job Title: 1st & 2nd Line IT Support Analyst (Permanent)About the Role:We are seeking a highly skilled and experienced IT Support Analyst to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT systems and infrastructure are...