Associate Director of Fulfilment

3 days ago


London, Greater London, United Kingdom Rapid Transformational Therapy Full time
About the Role

We are seeking an experienced Associate Director of Fulfilment to join our team at Rapid Transformational Therapy. As a key member of our global operations team, you will be responsible for ensuring the delivery of our training programs and live events at the highest standard.

You will lead a global team of professionals, optimize fulfilment processes, and drive operational excellence in alignment with our values. Your goal will be to ensure that all participants experience an extraordinary, transformational journey as they become certified RTT Therapists.

Key Responsibilities
  1. Provide coaching and support to ensure high performance and alignment with our values.
  2. Oversee the planning, coordination, and execution of live events, workshops, and training programs globally.
  3. Ensure all logistical aspects, such as venue management and participant communication, are handled flawlessly.
  4. Implement quality control measures to maintain consistency in content, materials, and teaching methods.
  5. Lead the development and execution of new event formats and experiences as RTT expands globally.
  6. Gather and act on participant feedback to continuously enhance our training programs and live events.
Requirements
  1. 10+ years of experience in operations management, university management, or program fulfilment.
  2. Proven success managing large teams (30+ people) and overseeing global events.
  3. Strong leadership skills, with the ability to inspire and motivate high-performance teams.
  4. Excellent project management skills, with the ability to manage multiple priorities and meet deadlines.
  5. Passion for personal development and a deep understanding of RTT's mission and values.
  6. Flexibility to travel internationally to coordinate live events.
  7. Experience with budget management and resource optimization.
  8. Strong analytical skills, with a data-driven approach to improving processes.


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