Customer Service Representative
20 hours ago
This Customer Service Representative - Technical Specialist role requires someone who can provide exceptional technical support to our customers. The ideal candidate will have previous experience working in a telco/telephony environment and be proficient in technical software and firmware.
You will be responsible for developing configurations for VoCoVo solutions to meet customer orders, as well as communicating product quality and improvement measures to the Research and Development team.
Key Responsibilities:- Develop configurations for VoCoVo solutions to meet customer orders.
- Provide technical support to customers via phone, email, and tickets.
- Communicate product quality and improvement measures to the Research and Development team.
- Offer technical out-of-hours support for critical business situations.
- Estimated annual salary: £40,000 - £50,000 depending on experience.
- Opportunity to work with innovative communication solutions.
- Collaborative and innovative culture.
- Professional development opportunities.
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Customer Service Technical Specialist
17 hours ago
Shipton under Wychwood, Oxfordshire, United Kingdom VoCoVo Full timeRole Overview:We are seeking a highly skilled Technical Support Specialist to join our team at VoCoVo. The successful candidate will provide technical support, assist partners with advanced system diagnostics and issue resolution.About the Role:Location: This role requires you to be based in the UK and have the legal right to work in the UK. You will need to...
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Shipton under Wychwood, Oxfordshire, United Kingdom VoCoVo Full timeAbout UsVoCoVo is a leading provider of innovative communication solutions for businesses. Our products are designed to create a seamless store experience, enhancing efficiency and customer service.As a Technical Support Specialist, you will provide technical support to our partners, assisting with advanced system diagnostics and issue resolution. This role...
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Retail Operations Manager
3 days ago
Shipton under Wychwood, Oxfordshire, United Kingdom Vocovo Full timeJob OverviewVoCoVo is a leading provider of innovative communication solutions tailored for businesses within the retail sector.We empower teams to collaborate effortlessly and achieve their retail goals through seamless communication among retail staff, enhancing efficiency and elevating customer service.The ideal candidate will possess excellent skills in...
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Technical Solutions Provider
6 days ago
Shipton under Wychwood, Oxfordshire, United Kingdom VoCoVo Full timeAbout Us:Voice Over Internet Protocol (VoIP) innovator, VoCoVo, specialises in communication solutions tailored for businesses, particularly within the retail sector.Our Vision:To create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service.Join Our Team:We are seeking a...
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Director of Retail Experience
2 days ago
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Head of Legal and Risk Management
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Global Legal Strategist
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Customer Service Representative
2 months ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Operations Administrator
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Customer Service Representative
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