Customer Service Director
1 week ago
Customer Service Manager
Elevation Recruitment Group is seeking a skilled Customer Service Manager to lead our team in Halifax.
Key Responsibilities:
• Managing, training, and mentoring the Customer Service team
• Coordinating with Commercial and Sales teams to enhance customer satisfaction
• Setting and monitoring KPIs, and reporting on team performance
Requirements:
• Strong communication and customer service management experience
• Knowledge of customer service in a manufacturing environment
• Attention to detail, organisational skills, and proficiency in Microsoft Office
• Ability to resolve issues calmly and innovatively
About the Role:
As a Customer Service Manager, you will be responsible for leading a team of customer service professionals to deliver exceptional customer experiences. You will work closely with the Commercial and Sales teams to ensure seamless customer interactions and drive business growth.
If you have a passion for customer service and a proven track record of success in a similar role, we encourage you to apply for this exciting opportunity.
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