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Executive Director

2 months ago


Halifax, Calderdale, United Kingdom Everlast Gyms Full time
Job Description

Executive Director - Everlast Gyms

About the Role

We are seeking an experienced Executive Director to lead our team at Everlast Gyms. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences.

Key Responsibilities

  • Business Development
    • Develop and implement business strategies to drive revenue growth and increase market share.
    • Identify new business opportunities and partnerships to expand our services.
  • Operational Excellence
    • Oversee the day-to-day operations of the gym, ensuring seamless delivery of services and high-quality customer experiences.
    • Implement process improvements to increase efficiency and reduce costs.
  • Team Leadership
    • Lead and motivate a high-performing team, providing coaching and development opportunities to ensure their success.
    • Foster a positive and inclusive work environment that promotes collaboration and open communication.
  • Customer Experience
    • Ensure that all customer interactions are exceptional, responding promptly to feedback and concerns.
    • Develop and implement customer retention strategies to increase loyalty and satisfaction.

Requirements

  • Leadership Experience
    • Proven track record of leading high-performing teams and driving business growth.
  • Business Acumen
    • Strong understanding of business operations, including finance, marketing, and sales.
  • Communication Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Education and Qualifications
    • Relevant degree or equivalent experience in a related field.

What We Offer

  • Competitive Salary and Benefits
    • Attractive salary package, including bonuses and benefits.
  • Opportunities for Growth and Development
    • Professional development opportunities to enhance your skills and knowledge.
  • Collaborative Work Environment
    • Dynamic and supportive work environment that encourages collaboration and innovation.