Luxury Retail Team Lead

7 days ago


Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time

Company Overview:

Frasers Group is the luxury fashion destination for men and women, offering a curated selection of over 500 brands from established international designers to contemporary labels.

We are committed to providing an exceptional customer experience, with a focus on elegance, simplicity, and attention to detail.

Salary: £35,000 - £40,000 per annum (dependent on location and experience)

The Role:

We are seeking an experienced Commercial Store Supervisor to join our team in Kingston. As a key member of our store leadership team, you will be responsible for supporting daily operations, supervising sales assistants, and ensuring excellent customer service standards are met.

Key Responsibilities:

  • Support the store manager in achieving sales targets and driving commercial growth
  • Supervise and develop sales assistants to ensure they meet their performance goals and provide exceptional customer service
  • Manage visual merchandising, including window displays and in-store promotions
  • Monitor and control stock levels, ensuring accurate inventory management
  • Maintain a safe and secure store environment, adhering to company policies and procedures

Requirements:

  • Proven retail management experience, preferably in a luxury brand environment
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team
  • Strong commercial awareness and analytical skills, with the ability to interpret sales data and make informed decisions
  • A passion for luxury fashion and a deep understanding of the market

Benefits:

We offer a competitive salary package, including benefits such as annual leave, pension scheme, and staff discounts. If you are a motivated and results-driven individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.


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