Luxury Retail Professional

3 weeks ago


Kingston upon Thames, Greater London, United Kingdom Mappin & Webb Full time

About Mappin & Webb

Mappin & Webb has been a cornerstone of English high society for over 240 years, renowned for combining extraordinary craftsmanship, exquisite materials, and contemporary design. As a luxury retailer, we produce everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.

Our Culture

We celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Our clients love us for our exceptional client experience, expertise, and approachability. We love to wow our clients and make every interaction with us special and memorable.

About the Role

We are seeking a dedicated Sales Consultant to join our team. As a Sales Consultant, you will play a key role in the success of our showroom, developing and continually updating your product knowledge and expertise. You will be responsible for delivering exceptional client experience, building close relationships with clients, and meeting personal and team targets.

Key Responsibilities

  • Develop and maintain in-depth product knowledge and expertise
  • Deliver exceptional client experience and build strong relationships with clients
  • Meet personal and team targets, working towards sales and service excellence
  • Participate in ongoing training and development to stay up-to-date with product knowledge and industry trends

What We Offer

We offer a range of benefits, including a Holiday Purchase Scheme, 24/7 Employee Assistance Programme, 24/7 Virtual GP service, Share Save Scheme, and more. At Watches of Switzerland Group, we are committed to building an inclusive environment that supports the well-being and success of our employees.



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