Retail Sales Associate
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Sales Assistant to join our luxury division at Frasers Group. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our stores.
Key Responsibilities
- Provide a warm and welcoming customer experience, ensuring customers are aware of your assistance
- Ask open-ended questions to understand customer needs and preferences
- Recommend and locate merchandise that meets customer needs
- Keep customers informed about in-store offers, promotions, and store cards
- Process cash and card transactions efficiently and accurately
- Stay up-to-date on the latest trends and product knowledge
- Maintain a customer-friendly environment at all times
- Ensure a high level of customer service at all times
- Educate customers about our brands and products
- Offer alternatives and add-on sales as necessary
- Ensure store standards are met and the store is prepared for the next trading day
- Comply with all brand policies and procedures
Requirements
- Excellent communication skills
- Able to work effectively in a team environment
- Customer-focused
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Fashion-conscious and trend-aware
- Flexible and reliable
About Us
Frasers Group is a leading retailer in the UK, with a diverse portfolio of luxury brands. We are committed to rethinking retail and pushing the boundaries of traditional retail environments. If you are a motivated and customer-focused individual who is passionate about fashion retail, we encourage you to apply for this exciting opportunity.
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