Supervisor - Luxury Fashion Retailer

2 weeks ago

Kingston upon Thames, Greater London, United Kingdom Flannels Full time

{"The Opportunity": "As a Supervisor at Flannels, you will be responsible for delivering an exceptional customer experience, providing personalized service, and exceeding sales targets. You will possess a passion for luxury fashion and a drive to succeed in a fast-paced retail environment.

Responsibilities:

* Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
* Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
* Pro-actively engage with clients to develop customer loyalty
* Own the planning and delivery of in-store events in conjunction with the store and brands
* Maintain high standards of visual presentation in stores
* Support with stock counts and other operational duties
* Be a Brand Expert through positive promotion of product and company image at all times
* Lead by example to support and coach the sales team
* Support the store management team
* Develop strong relationships with brand representatives
* Perform as a team player, participating in all activities to contribute to the store objectives
* Ensure compliance with all policies and procedures
* Champion our company culture and values

Qualifications:

* All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
* Demonstrates a high level of personal energy
* Confident, assertive and personable
* Positive and enthusiastic with a can do attitude
* Great communication skills
* Self-driven to upskill and learn
* Resilient and resourceful
* A natural coach and leader

The Rewards:

* Basic Salary 32,495
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme
* We offer a wide range of Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands
* This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount

Additional Information:

* The role is based in Kingston upon Thames
* The ideal candidate will have a passion for luxury fashion and a drive to succeed in a fast-paced retail environment
* We offer a wide range of benefits and rewards to our employees
* The role is a great opportunity for someone looking to develop their skills and progress in their career

If you are a motivated and enthusiastic individual with a passion for luxury fashion, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

We look forward to hearing from you

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