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Luxury Team Lead

1 month ago

Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time

FLANNELS, a luxury fashion destination for men and women, is seeking a motivated individual to fill the role of Supervisor in our Kingston location.

About FLANNELS

We offer an edit of over 200 brands from established international designers to contemporary labels. Our stores and website provide an elegant simplicity, allowing our customers to focus on the high-quality products we represent.

The Role

We are looking for a Supervisor to join our team, supporting with daily workload delegation and supervising work to ensure completion to expectations set by line management.

Main Responsibilities:

  • Lead and support the team in achieving sales targets and providing excellent customer service
  • Supervise store operations, including visual merchandising, stock maintenance, and security measures
  • Maintain up-to-date knowledge of products, brand partners, and seasonal guidelines
  • Understand company policies and procedures, adhering to security measures and ensuring compliance
  • Collaborate with senior management to identify development needs within the team
  • Demonstrate strong communication skills, motivating the team and building positive working relationships
Requirements

To be successful in this role, you will require:

  • Experience leading a team in a retail environment
  • A passion for luxury brands and knowledge of visual presentation
  • An ability to drive sales through excellent customer service and effective communication
What We Offer

We are proud to offer a competitive salary of £32,495 per annum, as well as a range of benefits, including:

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service Awards
  • Discounted Gym Membership
  • Cycle to Work Scheme
  • Group-wide 20% Discount across all Frasers Group brands