Senior Service Lead

3 hours ago


Kingston upon Thames, Greater London, United Kingdom Signature Senior Lifestyle Limited Full time
Role Overview:
The Senior Service Lead is responsible for overseeing the delivery of exceptional experiences for residents and visitors at our luxury care and nursing home in Kingston upon Thames. This role requires a skilled and experienced hospitality professional who can build strong relationships with residents, lead by example, and promote high standards throughout the organization.

Key Accountabilities:
  • Develop and implement strategies to improve resident satisfaction and experience.
  • Lead and motivate a team of hospitality professionals to deliver exceptional service.
  • Collaborate with other departments to ensure seamless delivery of services.

Benefits Package:
  • Competitive salary of up to £49,000 per annum, plus annual bonus
  • Generous holiday entitlement, including up to 30 days annual leave and 8 bank holidays
  • Comprehensive benefits package, including workplace pension, private medical insurance, and life assurance
  • Ongoing career training and development opportunities


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