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Scunthorpe, North Lincolnshire, United Kingdom NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced Medical Secretary to join our team, responsible for managing the patient pathway from referral to treatment.The successful candidate will be the primary point of contact for administrative issues related to patients' care and will work closely with a multidisciplinary team to ensure smooth delivery of services.This...
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Medical Secretary
4 weeks ago
Job Overview
We are seeking a highly skilled and experienced Medical Secretary to join our team at the NHS Foundation Trust. As a Medical Secretary, you will be responsible for providing administrative support to our medical staff, ensuring the smooth running of our patient pathways and providing a high level of customer service to our patients and clinicians.
Main Duties
- Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP.
- Schedule new and follow-up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used.
- Ensure any diagnostic and investigations that are required as part of the patient pathway have been requested.
- Co-ordinate appointments and procedures at other hospitals and organisations, where required.
- Lead on the completion of clinic cancellation forms and process according to SOP.
- Reschedule outpatient clinics as requested, in line with waiting time targets.
- Use the Trust's medical transcription system and ensure that urgent letters are processed in accordance with SOP.
- Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations.
- Recognise when patients are on cancer pathways and, liaise with Cancer Trackers to ensure patients are handed over appropriately.
Working for Our Organisation
The NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities.
We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
