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Salesforce Cloud Specialist

2 months ago

London, Greater London, United Kingdom TECHOHANA Full time £500

Job Title: Salesforce Cloud Specialist

Job Summary:

We are seeking an experienced Salesforce Cloud Specialist to join our team at TechOhana. The ideal candidate will have extensive knowledge of Salesforce Sales Cloud, including implementation, configuration, and management.

Key Responsibilities:

  • Sales Cloud Administration: Manage and maintain the Salesforce Sales Cloud platform, including user roles, permissions, profiles, and security settings.
  • Implementation and Configuration: Lead end-to-end Sales Cloud implementations, including data modeling, object setup, workflows, process automation, validation rules, and integrations.
  • Customizations and Enhancements: Identify, develop, and deploy customizations such as custom fields, page layouts, record types, and reporting solutions tailored to sales processes.
  • Sales Process Optimization: Collaborate with Sales and Marketing teams to streamline and optimize Salesforce workflows, improve user adoption, and increase productivity.
  • Reporting and Analytics: Create and manage dashboards and reports to support sales performance tracking, forecasting, and KPI analysis.
  • Training and Support: Conduct training sessions and provide ongoing support for end users, ensuring best practices in using Sales Cloud features and tools.
  • Data Management: Oversee data quality initiatives, including data import, deduplication, and regular maintenance, ensuring accurate and reliable information for sales teams.
  • Continuous Improvement: Stay updated with Salesforce releases, new Sales Cloud features, and industry best practices to recommend and implement improvements.