Motors Industry Contact Centre Agent

3 weeks ago


Fleet, Hampshire, United Kingdom Tracker South Africa Full time
About the Job
We are seeking an experienced MOTORS INDUSTRY CONTACT CENTRE AGENT to join our team at Tracker South Africa. In this role, you will be responsible for handling customer care calls, sales, and queries related to the motors industry. This position requires strong communication skills, problem-solving abilities, and attention to detail.

Responsibilities:
  • Provide exceptional customer service by addressing customer queries and concerns.
  • Process customer transactions efficiently and accurately.
  • Collaborate with internal teams to resolve customer issues.
  • Develop and maintain effective relationships with customers and dealers.

Requirements:
  • A matric certificate with at least 3 years' experience in customer care contact centre in the motor industry.
  • Strong problem-solving and analytical skills.
  • Ability to work under pressure and meet deadlines.

The estimated salary for this position is R160,000 per annum, depending on qualifications and experience.

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