Agent (Contract) - Customer Care Specialist

3 days ago


Fleet, Hampshire, United Kingdom Tracker South Africa Full time
About the Role

We are seeking a highly skilled and experienced Customer Care Specialist to join our team in Rosslyn. As a key member of our customer care team, you will be responsible for handling all inbound and outbound calls related to customer care/Fleet, facilitating the complete customer care process until resolution.

The successful candidate will have a strong background in customer care, with at least 3 years' experience in a contact centre environment. Proficiency in MS Office and Outlook is also essential, as well as strong verbal and written communication skills. Additionally, the ideal candidate will possess a high level of knowledge relating to product and processes within the organisation, as well as excellent telephone etiquette.

The estimated salary for this role is R270,000 per annum, commensurate with experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.



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