Technical Support Specialist
3 weeks ago
Company Overview:
Johnson Controls, Inc. is a leading provider of security solutions, serving over 300,000 customers annually. Our team operates 24/7 to ensure safe and secure alarm systems.
Compensation Package:
The salary for this role is estimated at £35,000 - £40,000 per annum, including competitive overtime pay. In addition, we offer ongoing training and career development opportunities, as well as a comprehensive benefits package.
Key Responsibilities:
• Utilize monitoring and programming software to maintain remote connectivity to alarm systems.
• Provide exceptional customer service to residential and commercial clients, addressing their concerns and resolving issues efficiently.
• Collaborate with field engineers to ensure seamless remote connections to alarm systems.
Benefits:
We prioritize our employees' well-being through our Zero Harm policy, promoting a safe working environment. Additional benefits include life assurance, an employee assistance program, employee referral scheme, employee discounts, cycle-to-work scheme, and discounts on security products.
What We Offer:
This role provides opportunities for career advancement through various career ladder programs, allowing you to grow professionally within the company.
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