Lead Service Team Member

1 day ago


Leeds, Leeds, United Kingdom VERA Security, Inc. Full time

The ideal candidate for this role will possess excellent leadership skills, a passion for delivering exceptional customer service, and a willingness to learn and develop.

This is a fantastic opportunity for someone who wants to take their career to the next level, working in a dynamic and fast-paced environment.

About the Role
  • Salary: £30,000 - £40,000 per annum (dependent on experience)
  • Job Description: As a Food and Beverage Team Lead, you will be responsible for leading the Food and Beverage Team, assisting with training and induction of new team members, and supporting the development of existing team members through coaching and mentoring.
  • Key Responsibilities:
    • Lead the Food and Beverage Team, ensuring exceptional customer service and a value-for-money experience.
    • Assist in the training and induction of new team members, promoting a culture of continuous learning and development.
    • Support the Food and Beverage Manager in reviewing performance, monitoring progress, and escalating concerns to the Management Team.
    • Actively contribute to promoting new business initiatives and suggest innovative ideas to achieve objectives.
    • Review your own performance regularly, highlighting areas for further training or support.

Requirements:

  • Working knowledge of food and beverages within a similar environment.
  • Leisure/Food and Beverage industry knowledge, including legislation, best practice, and current trends.
  • Knowledge of Company training (Service That Sells, Perfect Serve, etc.).


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