SaaS Implementation Lead
6 days ago
About the Role: We are seeking an experienced SaaS Implementation Lead to join our team in London.
This is a unique opportunity to work with an award-winning Series B SaaS company that is scaling rapidly. As SaaS Implementation Lead, you will be responsible for delivering high-quality implementations across our European client base.
Key Responsibilities:
- Develop deep expertise in our product suite and guide customers through successful implementations.
- Lead an implementation team to deliver projects at pace and scale, driving the rollout of our enterprise product offering across Europe.
- Collaborate closely with clients to understand their requirements and oversee the implementation process.
- Contribute to the development of world-class solutions to improve onboarding and implementations.
Requirements:
- Proven project and programme management skills, with experience in SaaS implementation and delivery.
- Extensive experience in stakeholder engagement and management within an implementation programme environment.
- Ability to apply process improvement and design factors.
- Experience leading project teams in a Product and Engineering setup.
- Professional project management qualifications are desirable.
What We Offer:
- A thriving and custom tech stack.
- A generous holiday allowance.
- An amazing hybrid work environment.
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