SaaS Implementation Lead

6 days ago


London, Greater London, United Kingdom The JAM l Recruitment Specialists Full time

About the Role: We are seeking an experienced SaaS Implementation Lead to join our team in London.

This is a unique opportunity to work with an award-winning Series B SaaS company that is scaling rapidly. As SaaS Implementation Lead, you will be responsible for delivering high-quality implementations across our European client base.

Key Responsibilities:

  • Develop deep expertise in our product suite and guide customers through successful implementations.
  • Lead an implementation team to deliver projects at pace and scale, driving the rollout of our enterprise product offering across Europe.
  • Collaborate closely with clients to understand their requirements and oversee the implementation process.
  • Contribute to the development of world-class solutions to improve onboarding and implementations.

Requirements:

  • Proven project and programme management skills, with experience in SaaS implementation and delivery.
  • Extensive experience in stakeholder engagement and management within an implementation programme environment.
  • Ability to apply process improvement and design factors.
  • Experience leading project teams in a Product and Engineering setup.
  • Professional project management qualifications are desirable.

What We Offer:

  • A thriving and custom tech stack.
  • A generous holiday allowance.
  • An amazing hybrid work environment.


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