Gaming CRM Strategist

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full time

Job Overview

We are seeking a skilled Gaming CRM Strategist to join our team at LeoVegas UK. As a key member of our marketing department, you will play a crucial role in driving commercial success through optimised multi-channel campaigns.

Responsibilities:

  • Develop and execute multi-channel CRM strategies and activities to enhance player loyalty and lifetime value while delivering on business objectives.
  • Continuously monitor and optimise campaigns and customer journeys to improve user experience, drive customer retention and value, and ensure maximum profitability.
  • Leverage advanced data analytics and segmentation techniques to gain deeper insights into player behaviours and preferences.
  • Ensure compliance with regulatory requirements and deliver a flawless customer experience.

Requirements:

  • 1-2 years of experience within a CRM Role.
  • Experience in online marketing is an advantage.
  • Possess excellent planning and time organisation skills.
  • Capable of working independently and as part of a dynamic team.

Benefits:

  • £55,000 - £65,000 per annum (dependent on experience).
  • 28 days paid leave + public/bank holidays in England.
  • Matched pension contributions up to 6%.
  • BUPA healthcare which covers pre-existing conditions plus a cash-back plan.
  • Free onsite parking and complimentary snacks and drinks.
  • Team and office social events throughout the year.

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