Customer Experience Lead

Customer Experience LeadWe are seeking an experienced Customer Experience Lead to join our team in London. As a key member of our cross-functional team, you will be responsible for developing and delivering exceptional customer experiences across multiple channels.The ideal candidate will have a strong background in Agile/Scrum programme management, with...

We're looking for a highly skilled Customer Experience Lead to join our team at Match Digital. As a key member of our organization, you'll play a crucial role in delivering best-in-class customer experiences across all touchpoints.About the Role:This is an exciting opportunity to work with both internal and external stakeholders to review, govern, and...

Job DescriptionWe are seeking a seasoned Customer Experience Lead to join our Marketing team at Accruent. As a key member of our team, you will play a critical role in developing and implementing marketing strategies that drive customer satisfaction and retention.The ideal candidate will have a minimum of 5 years of experience creating and executing customer...

At Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...

We're partnering with a leading travel insurance organisation to drive internal customer experience programs across the wider business. The Customer Experience Lead will have the following responsibilities:Utilise quantitative and qualitative data, and various other data sources to generate strategic insightsReport insights and business recommendations to...

Blink is a leading Employee App that empowers teams to work together seamlessly. As a Customer Experience Lead, you will be responsible for building and maintaining relationships with key stakeholders across our customer base in the UK, USA, and Australia.Key Responsibilities:Identify customers' needs and provide value-based business cases to promote Blink...

Job DescriptionThe Customer Experience Lead will oversee end-to-end service delivery, ensuring smooth and scalable operations that meet the needs of both customers and carers on our platform. This includes managing escalations, maintaining customer health scores, and identifying opportunities for service improvement.

Unlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...

If you are an ambitious and high-performing individual looking for a challenging and rewarding career in retail, we want to hear from you! As a Customer Experience Lead with The Estée Lauder Companies Inc., you will have the opportunity to work with a leading prestige beauty brand and develop your skills in a dynamic and fast-paced environment.About the...

Job DescriptionCrisis is a national charity for people experiencing homelessness, and we are looking for a Customer Experience Lead to support our shops in achieving exceptional customer service standards. This role involves working closely with the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience, process stock, and...

We are seeking a Customer Experience Lead to join our team at the Lufthansa Group. In this role, you will be responsible for fostering quality awareness and high service attitude among staff members, ensuring exceptional customer experiences throughout the station.ResponsibilitiesDevelop relationships with premium customers and facilitate recognition of top...

At Sequel, we're on a mission to make a significant difference in people's lives through technology and innovation. As our Customer Experience Lead, you'll be responsible for developing and executing strategies to improve customer satisfaction and retention.This is a unique opportunity to work in a fast-paced environment where you'll have the autonomy to...

Job Summary:The Acai Girls Cafe seeks a highly skilled Front of House Manager to oversee daily operations, manage a team of professionals, and deliver exceptional customer service. As a key member of our team, you will be responsible for maintaining a positive and dynamic atmosphere while ensuring seamless day-to-day operations.Your key responsibilities...

Delivering exceptional customer experiences is at the heart of our mission at Octavia.About the RoleWe are seeking an experienced Customer Experience Lead to join our team, working closely with internal and external stakeholders to develop and maintain positive relationships and respond to resident priorities.The ideal candidate will have a proven track...

About Our Company: Whittard Trading Ltd has been a leading luxury tea and coffee retailer since 1886. We pride ourselves on delivering exceptional customer experiences and building strong relationships with our customers and suppliers.We are currently seeking a Deputy Store Manager to join our team. In this role, you will support the Store Manager in...

About the RoleWe are seeking an experienced Customer Operations Lead to join our dynamic team at Sportlabs Technology. As the primary point of contact for our global customer service team, you will be responsible for driving strategies to improve service excellence and foster exceptional customer experiences.The ideal candidate will possess a strong...

Career OverviewIn this Customer Experience Lead role, you will be responsible for enhancing customer satisfaction and loyalty at KFC. Your leadership skills will enable you to drive performance improvements and maintain high-quality standards.Key ResponsibilitiesOperate the restaurant with autonomy, focusing on enhancing performance in food preparation,...

Job Title: Digital Customer Engagement SupervisorWe are seeking an experienced team leader with a proven track record in delivering high-quality customer experiences through optimized self-service solutions. Located in Milton Keynes, this 12-month fixed-term contract offers a competitive salary of £36,500.We value innovation and efficiency in our customer...

Job ResponsibilitiesWe're looking for a highly motivated and skilled individual to join our team as an Academy Assistant Manager. As part of our retail management team, you'll be responsible for ensuring the smooth operation of our store, managing staff, and driving sales growth. If you have excellent leadership skills and a passion for the outdoors, we...

Job DescriptionAre you an experienced retail manager looking for a new challenge? Do you have a passion for customer experience and leading high-performing teams? If so, we'd love to hear from you! As a Store Operations Manager at Screwfix Direct Ltd, you'll be responsible for driving sales growth, improving store performance, and inspiring your team to...