Luxury Hotel Reservations Manager

4 days ago


Leatherhead, Surrey, United Kingdom Beaverbrook Full time

About Beaverbrook:

Beaverbrook is a prestigious collection of two 5-star hotels nestled in the picturesque Surrey Hills, spanning over 400 acres of idyllic countryside. Our properties exude sophistication and elegance, boasting an array of luxurious rooms and suites.

The Urban Townhouse, located in beautiful Chelsea, Central London, features 14 stylishly designed suites named after celebrated London theatres. Conde Nast recently recognized our opulent on-site spa, The Coach House, as one of the UK's top destination spas.

We are seeking a highly skilled Reservations Manager to oversee smooth and efficient operations in our reservations department at Beaverbrook. This role plays a pivotal part in providing exceptional guest service experiences, ensuring seamless interactions with our valued customers.

Key Responsibilities:

  • To deliver high-class guest service experiences through prompt, effective, and proper reservations service for our country house hotel Beaverbrook and our London hotel Beaverbrook Town House.

Requirements:

  • Business or hospitality management qualifications are advantageous but not essential.
  • A minimum of experience in a similar role within a 5-star luxury hotel environment.

What We Offer:

In addition to a competitive salary, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. Our benefits package includes:

  • Competitive salary: £55,000 - £65,000 per annum
  • Discounts on retail, gym memberships, cinema tickets, and many more with Hospitality Rewards App
  • Personal development support
  • Wide range of recognised qualifications and development opportunities
  • Discounted rates on Food & Beverage
  • 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
  • Pension
  • Life Insurance
  • Sick Pay
  • Long Service Awards
  • Recommend a friend scheme
  • Cycle to work scheme
  • Uniforms
  • And other local benefits


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