Residential Property Manager
4 weeks ago
We are seeking a highly skilled Residential Property Manager to join our team at Property Management Recruitment. As a key member of our property management team, you will be responsible for ensuring a positive and seamless resident living experience.
Key Responsibilities:
- Conduct viewings and manage the reservation process to achieve optimal occupancy.
- Communicate effectively with tenants, residents, visitors, colleagues, and contractors.
- Ensure an excellent experience for residents from inquiry through to move-in and long-term tenancy.
- Drive customer/resident satisfaction across platforms.
- Achieve budgeted targets for occupancy, pricing, revenue, and Net Promoter Scores.
Requirements:
- ARLA or equivalent property qualification (Level 3 essential, Level 4 desirable).
- Proven experience in delivering excellent customer service within lettings or property management.
- Strong computer skills, particularly with Microsoft Office and industry-related systems.
Key Skills & Competencies:
- Proven customer service skills.
- Strong interpersonal skills and confidence in engaging with various stakeholders.
- Problem-solving mindset, solutions-focused.
- Adaptable, resilient, and able to manage peak periods.
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