Residential Property Manager

2 weeks ago


Leatherhead, Surrey, United Kingdom Property Management Recruitment Full time
Job Overview

We are seeking a highly skilled Residential Property Manager to join our team at Property Management Recruitment. As a key member of our property management team, you will be responsible for ensuring a positive and seamless resident living experience.

Key Responsibilities:

  • Conduct viewings and manage the reservation process to achieve optimal occupancy.
  • Communicate effectively with tenants, residents, visitors, colleagues, and contractors.
  • Ensure an excellent experience for residents from inquiry through to move-in and long-term tenancy.
  • Drive customer/resident satisfaction across platforms.
  • Achieve budgeted targets for occupancy, pricing, revenue, and Net Promoter Scores.

Requirements:

  • ARLA or equivalent property qualification (Level 3 essential, Level 4 desirable).
  • Proven experience in delivering excellent customer service within lettings or property management.
  • Strong computer skills, particularly with Microsoft Office and industry-related systems.

Key Skills & Competencies:

  • Proven customer service skills.
  • Strong interpersonal skills and confidence in engaging with various stakeholders.
  • Problem-solving mindset, solutions-focused.
  • Adaptable, resilient, and able to manage peak periods.


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