Complaints Management Specialist

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

Job DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...

About the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our team at DWF.Job Summary:The Complaints Resolution Specialist will be responsible for overseeing the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently. This involves liaising across the Group,...

**Complaints Specialist** £23,500 plus excellent benefits (Work level 6C) Manchester city centre, hybrid working. Your first month will be spent in the office during the training period, and then you’ll spend 2 days a week in the office (find out more about our hybrid working policy at colleague.coop.co.uk/hybrid-working-policy) 8-month...

About the RoleWe are seeking a skilled Complaints Resolution Specialist to join our team at DWF, a leading global provider of integrated legal and business services.As a key member of our Risk and Excellence team, you will oversee the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently....

Eden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

Iuvo BioScience, llc is committed to delivering exceptional service and maintaining a positive reputation. We seek a dedicated Complaints Prevention Specialist to take ownership of this mission.Job DescriptionThe successful candidate will lead investigations into complaints, analyze root causes, and develop strategic plans to prevent future...

About Our TeamWe are a growing team of professionals dedicated to revolutionizing the way we interact with customers. Our mission is to provide unparalleled service and support, addressing every concern with empathy and efficiency.Our ideal candidate will be a seasoned professional with expertise in customer relations, complaint handling, and process...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that...

carloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...

**Are you experienced in handling and responding to complaints. We have an immediate opportunity for a Complaints Officer to support one of our NHS Clients. This will be a temporary contract, working 37.5 hours per week. The training would take place on side at the office in M1 postcode and then working remotely. Paying £11.76 per hour** **What will you be...

Complaints Analyst Based in Manchester City 5 days a week in office About the Company Our client is an insurance firm that offer a range of insurance products, including Employers and Public Liability and Tax Investigation Fee Protection. The Role We are seeking a detail-oriented and customer-focused Complaints Analyst. As part of the Compliance...

**About The Role**: Here at Car Finance 247 we are looking to recruit an Complaints Executive to join our Customer Care Team! As the Complaints Executive, you will be able to liaise confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in Compliance and Quality...

This role sits within the Complaints team, which seeks to support CdV and its clients by ensuring any issues raised are dealt with in an appropriate and timely manner, in accordance with the DISP sourcebook of the FCA Handbook. The role holder is required to act as a point of contact for complainants, liaising with them to understand the main issues being...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...