Global Account Director

1 month ago

London, Greater London, United Kingdom Swiipr Technologies Limited Full time
{"h1": "Unlock Global Opportunities as a Key Account Director at Swiipr Technologies Limited", "p": "Are you a seasoned professional with a passion for strategic client management and global travel? Swiipr Technologies Limited is seeking a dynamic and adaptable Key Account Director to lead our key client accounts to new heights of success across continents. In a post-Covid world, self-service, contactless digital solutions are more critically important, and airlines need to leapfrog legacy systems and put customer satisfaction and digital efficiency at the core of their operations. As our Key Account Director, you'll be the globe-trotting ambassador for Swiipr, nurturing relationships with our key clients globally. Your responsibilities will take you between our London office and client locations, ensuring seamless delivery, exceeding revenue targets, and identifying new opportunities for growth through building solid relationships with the partner. Key Responsibilities
  1. Strategic Account Management: Take charge of managing our key airline accounts, ensuring alignment with budgetary targets and identifying innovative avenues to expand the relationship, thereby driving incremental revenue for Swiipr.
  2. Holistic Project Management: Spearhead all account-related activities, effectively liaising with internal and external stakeholders. Collaborate closely with colleagues in operations, product, and technology to ensure seamless delivery of initiatives, meeting agreed timelines and quality standards.
  3. Building Trusting Relationships: Ensure ongoing projects are managed efficiently and delivered punctually, fostering long-term partnerships built on mutual understanding and respect.
  4. Effective Communication and Negotiation: Articulate the strategic and financial value of Swiipr's products, negotiating and driving favorable outcomes for the company.
  5. Governance and Compliance: Ensure all projects and commitments are contractually sound, with internal approvals and governance procedures completed prior to commencement.
  6. Relationship Growth and Nurturing: Foster the growth of strategic relationships by continuously identifying opportunities for expansion and enhancement of services.
Skill Requirements
  1. Commercial Acumen: Demonstrated track record as a commercially driven professional with exceptional key account management and negotiation skills.
  2. Sales Proficiency: Proven experience in sales and solution-oriented approaches.
  3. Contract Management: Experience in managing complex contracts.
  4. Flexibility and Mobility: Willingness and ability to travel as needed.
Specialist & Technical Skills
  1. CRM Proficiency: Demonstrated knowledge and hands-on experience in utilizing CRM systems.
  2. Contract Management Skills: Proficiency in handling commercial contracts.
  3. Project Management Aptitude: Proven experience in project management.
  4. Microsoft Office Proficiency: Strong working knowledge of Microsoft Office suite.
Qualification & Experience Requirements

A Bachelor's degree, ideally in a relevant field such as Business Administration, Marketing, or Information Technology. Certifications or courses in project management, CRM systems, or contract management would be beneficial.

"}

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